Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty bathrooms and unsanitary conditions.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, contributing to a negative dining experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold or poorly prepared food.
BW
Brody Wild
1 day ago
1.0
Waited an entire hour for McDonald’s, which already sets the bar in hell. Then when the food finally shows up, half of it is missing. And somehow you still managed to mess up 4 McNuggets by only giving me 3. An hour wait for cold, incomplete food is insane.
SG
Sue Goetz
Dec 13, 2025
1.0
If I wasn't already home and had to drive 10 mile and too busy return this food I would have done it !!!!! Lewis family you really need to improve this one !!! I wish I would have taken pictures....
I WILL NEVER ACCEPT A MEAL LIKE THAT AGAIN !!!!!!!! AFTER I READ THE REVIEWS LORD HELP US !!
Had to pull up to wait on it!!!
I think they went through the garbage to get it and heat it up !!!!! Hamburger was so thin and black I think it had been run over.....it could not have been a fresh hamburger!!!!!!!
Don't waste your time with this business,
They take your money and don't try to make things right with There customers !!!!!!!
RB
Regina Banbury
Dec 11, 2025
3.0
Drive through messed up my gave me 2 double cheese burgers with no oinion and pickles and was 2 with ketchup and mustard and they put onions and pickles on it put onions on on the other ones I don't eat them cuz i can't have onions like I told the person taking my order and it was all messed up with all 4 sandwich just to let everyone know
CM
Claire & Jesse Meyer
Dec 8, 2025
5.0
I can say, after about a year and a half of consistent quality service I'm happy to redo my previous review. A few years ago, this McDonald's was probably the slowest we'd ever been to. We would go out of our way to go to a Walmart in Van Wert or Lima, but over the last year and a half they've really stepped up their game! Now I prefer to go to Delphos, because I know I can be in and out really quick regardless of how long the line is.
Happy to have this McDonald's in Delphos!
MS
Matthew Speakman
Dec 7, 2025
1.0
This is the worst place I’ve ever been to. They could be dead and you will still wait 10 min just to see anyone up front. The managers are all mostly rude and mean. So slow so slow