Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, food preparation, and overall quality, suggesting a decline in standards.
Pricing Concerns
Several reviews mentioned that the prices are too high for the quality and quantity of food received, leading to dissatisfaction among customers.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and drink stations, which detracted from their overall experience.