McDonald's

3.1
1538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
279 S Sandusky St, Delaware, OH
43015, United States

Hours

Reviews

3.1
1,538 reviews
5 stars
402
4 stars
271
3 stars
292
2 stars
175
1 star
398

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted slow service times, particularly at the drive-thru.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with food quality, including cold items and incorrect preparation.

Cleanliness

Multiple reviews mentioned poor cleanliness in the restaurant, including dirty tables and unsanitary conditions.
  • AL
    Andrew Lester
    Nov 13, 2025
    1.0
    It’s really gone downhill, service is slow and incorrect. Used to be decent
  • DM
    Deanna Mattox
    Oct 25, 2025
    1.0
    They don't ever get anything right. The last 3 times I've visited Mcdonald's I went to this location as well as the 23 location and they obviously have no idea how to make a deluxe quarter pounder (you literally add lettuce and tomato to a quarter pounder). It's been wrong every time. This time looks like someone played with my bun. And they forgot 3 items even though we were asked to pull up to wait we had to go in to get something 3 times that they had forgotten. Pretty much any fast food place in delaware these days really sucks and none of them do their jobs appropriately.
  • HA
    Hania Amiri
    Oct 17, 2025
    1.0
    I had a very disappointing experience at this branch. We waited for 40 minutes just to receive a drink, only to be told later that the system wasn’t working and our order had not been processed at all. As a result, we wasted 40 minutes waiting for nothing. Additionally, the staff’s attitude was unprofessional they repeatedly came and went without providing any clear information, almost as if they were making fun of the situation. The overall cleanliness and organization of the place were also very poor. I hope this feedback is taken seriously and that necessary improvements are made to ensure better service quality in the future.
  • LB
    Lisa B
    Oct 1, 2025
    1.0
    They Gave us our food prior to getting our hashbrowns and coffee. This location is typically great but having to wait five minutes or so, for hashbrowns, while pur food was getting cd is unacceptable... Today, I come in again people have to wait five minutes,to get served and two of your front counter employees were arguing. This is ridiculous...team holowaski, get your crap together...
  • PP
    Phillip
    Sep 1, 2025
    1.0
    Funny about 2 months ago i left a review praising an employee for standing out over her peers and even her GM. Who was sitting at a table going through his phone during rush but anyways come to find my review got removed because you can handle criticism. I can tell you right now the GM at this location (heavy set guy) i wont use his name cause i probably offended him on how he runs his stores so i described him.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 279 S Sandusky St, Delaware, OH?

McDonald's at 279 S Sandusky St is open daily from 5:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).