McDonald's

3.1
1541 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
279 S Sandusky St, Delaware, OH
43015, United States

Hours

Reviews

3.1
1,541 reviews
5 stars
403
4 stars
274
3 stars
292
2 stars
175
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold or poorly prepared food, with frequent complaints about missing items and unsanitary conditions.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing rude employees and a lack of responsiveness to complaints.

Positive Highlights

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that there are occasional positive experiences.
  • MA
    Michael Adams
    Jan 4, 2026
    1.0
    I said i want my money back, do not mean I want the same food again. You can’t understand I just a a refund. Then ignore me . 11.88 I will not get back cause I am on break and don’t have time for you to figure out how to do it . Is easy. Ketchup and pickles only . Is not this put onions on it . I didn’t get to eat my lunch today and got charged for it . Thanks so much. The 4 strips was in the bag 2 I bit into one and was nasty crunchy. Bad business. Edit: Also I did reach out to the website. Let’s see if anything happens, also don’t post a link as a response. It is not even an actual link
  • JP
    Josh Pittman
    Dec 4, 2025
    4.0
    Nothing beats a McRib!! It was delicious!!
  • AL
    Andrew Lester
    Nov 13, 2025
    1.0
    It’s really gone downhill, service is slow and incorrect. Used to be decent
  • DM
    Deanna Mattox
    Oct 25, 2025
    1.0
    They don't ever get anything right. The last 3 times I've visited Mcdonald's I went to this location as well as the 23 location and they obviously have no idea how to make a deluxe quarter pounder (you literally add lettuce and tomato to a quarter pounder). It's been wrong every time. This time looks like someone played with my bun. And they forgot 3 items even though we were asked to pull up to wait we had to go in to get something 3 times that they had forgotten. Pretty much any fast food place in delaware these days really sucks and none of them do their jobs appropriately.
  • HA
    Hania Amiri
    Oct 17, 2025
    1.0
    I had a very disappointing experience at this branch. We waited for 40 minutes just to receive a drink, only to be told later that the system wasn’t working and our order had not been processed at all. As a result, we wasted 40 minutes waiting for nothing. Additionally, the staff’s attitude was unprofessional they repeatedly came and went without providing any clear information, almost as if they were making fun of the situation. The overall cleanliness and organization of the place were also very poor. I hope this feedback is taken seriously and that necessary improvements are made to ensure better service quality in the future.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 279 S Sandusky St, Delaware, OH?

McDonald's at 279 S Sandusky St is open daily from 5:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).