Dunkin'

2.6
260 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Delaware, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
50 Coughlin Ln, Delaware, OH
43015, United States

Hours

Reviews

2.6
260 reviews
5 stars
71
4 stars
26
3 stars
15
2 stars
30
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with several reviews mentioning rude or unhelpful employees.

Food Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like stale donuts, cold food, and incorrect orders.

Cleanliness

Several reviews highlighted poor cleanliness and hygiene standards in the store, with reports of dirty conditions and unsanitary food handling.

Inconsistent Experience

While some customers enjoyed their visits, many others reported inconsistent experiences, with quality and service varying significantly from visit to visit.
  • CJ
    Carly Jackson
    Nov 15, 2025
    1.0
    ran out of cold brew and gave me iced coffee in its place, which is a cheaper and disgusting product, despite me specifically asking them not too. shame on you and i will never come back
  • JZ
    Jason Zhang
    Oct 20, 2025
    1.0
    There was no customer before us, but the staffs at Dunkin’ counter did not offer us any assistance until another staff at the Baskin Robbin counter reminded them. Told the staff that we wanted the Halloween Munchkins Bucket, she told us the empty bucket is $3. Seriously? Asked her to fill it with the donuts, was told that they did not have any. This explained the Google Review rating for this place.
  • AK
    Angela K
    Oct 17, 2025
    1.0
    Do not go to this place!
  • RY
    rachkel yung
    Oct 1, 2025
    2.0
    Staff is super nice however if the drive thru is longer than 2 cars you will be waiting 20 mins. And they’re out of oatmilk at least twice a week.
  • JN
    Jack Narramore
    Sep 23, 2025
    2.0
    I’m a regular at this location as this is the closest one to me, even tho it’s already 15-20 mins away. Every time I come here I am dissatisfied with at least some part of my order. The last few times I’ve came, I’ve gotten my coffee how I normally do. This location, idk if they water it down or what but it always tastes very watered down. Today I ordered loaded hashbrowns with extra queso (because let’s be honest they just plop a spoon full and call it a day) and I immediately parked to eat & the cheese was ICE COLD! Very unhappy as Dunkin is my safe haven, and I don’t complain much but when it comes to my food, I’m picky about it, especially when I work in a kitchen lol. Please, do better Dunkin!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Delaware, OH?

Dunkin' in Delaware, OH is open every day from 5:00 AM to 9:00 PM for in-store service and from 6:00 AM to 8:30 PM for delivery service.

Does Dunkin' Delaware, OH offer delivery and pickup options?

Yes, this location offers delivery and curbside pickup services for customer convenience.