Dunkin'

2.6
267 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Delaware, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
50 Coughlin Ln, Delaware, OH
43015, United States

Hours

Reviews

2.6
267 reviews
5 stars
71
4 stars
27
3 stars
15
2 stars
31
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.

Long Wait Times

Many customers reported excessively long wait times in both the drive-thru and inside the store, often with little to no acknowledgment from staff.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts, cold food, and incorrect orders.

Cleanliness

Multiple customers noted that the store was dirty and unkempt, raising concerns about hygiene and overall atmosphere.

Staffing Issues

Many reviews pointed out that the location is often understaffed, leading to delays and poor service.
  • TN
    The unknown nope
    6 days ago
    1.0
    Ordered a choclate milkshake and it tasted like coffee. Took 6 minutes to pay and make. Just go anywhere else for anything else
  • DS
    Diane Sorrell
    Dec 26, 2025
    1.0
    Was going to purchase a half dozen of mixed donuts to take home and never got a acknowledged at all they were to concerned with whatever they were doing . No one in drive thru and one to appear to be on break never told anyone else that I was standing at the donut case . I will never be back. I would like to have the district manager phone number to complain or better yet corporates number . This store is awful. No one makes eye contact with you then walks away like your invisible. I used to be a manager for radio shack never did I ever not greet a customer . I always said hello how are you . Them by not greeting is the best way for them to have theaft in there store. Like I said I will never be back ever
  • ZW
    Zack Walker
    Dec 21, 2025
    1.0
    Horrible customer service I was the only car in line at the drive thru and I waited 8 minutes for 3 items there was plenty of people working. Also they all walked pasted the window like I wasn’t a customer. I will not be returning Marion is better.
  • SC
    Sherri Chapman
    Dec 21, 2025
    5.0
    Every time I come to this location the staff is super friendly. They are understaffed, but what place isn’t? Be patient and kind. They are human and deserve grace.
  • DD
    David Day
    Dec 10, 2025
    2.0
    Change your prices to match the fact pennies are no longer in production or stock up on pennies im owed 2 pennies from this store and I demand my change and something to happen at your store

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Delaware, OH?

Dunkin' in Delaware, OH is open every day from 5:00 AM to 9:00 PM for in-store service and from 6:00 AM to 8:30 PM for delivery service.

Does Dunkin' Delaware, OH offer delivery and pickup options?

Yes, this location offers delivery and curbside pickup services for customer convenience.