Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers generally praised the pizza and subs for being delicious and well-prepared, though there were some complaints about cold food and incorrect orders.
Service Experience
While many reviews highlighted excellent customer service and friendly staff, there were notable instances of poor service, including long wait times and mistakes with orders.
Cleanliness
The restaurant was often described as clean, with a pleasant dining environment, although some reviews mentioned issues with cleanliness during busy times.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality, leading to mixed feelings about value for money.
Online Ordering Issues
Customers reported frustrations with the online ordering system, including technical difficulties and order mix-ups.
SD
Sheri Disbennett
Nov 14, 2025
5.0
Always get a sub and it is always good
AC
Amber Cunningham
Nov 8, 2025
5.0
So, I bought an extra extra real extra pizza through Doordash. I asked them to be very extra on cheese and pepperoni and they delivered! That was the most amazing pizza!
DM
denise morgan
Nov 8, 2025
1.0
Dough tasted old,left a very bad taste in my mouth. Did not like it at all. Made me sick.
TS
Toni Stevens
Oct 6, 2025
3.0
Ordered in store and waited but got cold/warm food. Super busy and she accidentally put pick up ,so our food was put to the side under a warmer. We were sitting in the booth waiting. Pretty pricey
RA
Richard Arcery
Oct 1, 2025
5.0
Sage delivered our pizza! This dude is amazing he was a breath of fresh air even after we made the mistake of ordering the wrong food he went out of his way to make sure that our order was fixed! We will always ask for Sage to deliver our food he is a man to be trusted!!! This is great service! Give that man a raise he deserves it! Saved our night!
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Donatos Pizza wheelchair accessible?
Yes, Donatos Pizza has wheelchair accessible entrances, parking, seating, and restrooms.
Does Donatos Pizza have a children's menu and accept reservations?
Donatos Pizza offers a children's menu and does not require or accept reservations.
Are there any family-friendly nearby places to visit near Donatos Pizza?
Yes, nearby family-friendly places include Crooked Cottage Escape Rooms for entertainment and Slocum Library Reading Room for quiet reading and study.
What fast food options are available close to Donatos Pizza?
Nearby fast food options include KFC, Papa Johns Pizza, Burger King, Rally's, and Victors Taco Shop for a variety of quick meals.
Are there any gyms or recreational facilities near Donatos Pizza?
Yes, nearby gyms and recreational facilities include Simpson Querrey Fitness Center, Edwards Gymnasium, Branch Rickey Arena, Gordon Fieldhouse, and The Woltemade Center.