Donatos Pizza

4.0
682 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Donatos Pizza
122 S. Sandusky St, Delaware, OH
43015, United States

Hours

Reviews

4.0
682 reviews
5 stars
382
4 stars
129
3 stars
58
2 stars
28
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza and subs for being delicious and well-prepared, though there were some complaints about cold food and incorrect orders.

Service Experience

While many reviews highlighted excellent customer service and friendly staff, there were notable instances of poor service, including long wait times and mistakes with orders.

Cleanliness

The restaurant was often described as clean, with a pleasant dining environment, although some reviews mentioned issues with cleanliness during busy times.

Pricing Concerns

Several customers felt that the prices were high relative to the portion sizes and quality, leading to mixed feelings about value for money.

Online Ordering Issues

Customers reported frustrations with the online ordering system, including technical difficulties and order mix-ups.
  • SD
    Sheri Disbennett
    Nov 14, 2025
    5.0
    Always get a sub and it is always good
  • AC
    Amber Cunningham
    Nov 8, 2025
    5.0
    So, I bought an extra extra real extra pizza through Doordash. I asked them to be very extra on cheese and pepperoni and they delivered! That was the most amazing pizza!
  • DM
    denise morgan
    Nov 8, 2025
    1.0
    Dough tasted old,left a very bad taste in my mouth. Did not like it at all. Made me sick.
  • TS
    Toni Stevens
    Oct 6, 2025
    3.0
    Ordered in store and waited but got cold/warm food. Super busy and she accidentally put pick up ,so our food was put to the side under a warmer. We were sitting in the booth waiting. Pretty pricey
  • RA
    Richard Arcery
    Oct 1, 2025
    5.0
    Sage delivered our pizza! This dude is amazing he was a breath of fresh air even after we made the mistake of ordering the wrong food he went out of his way to make sure that our order was fixed! We will always ask for Sage to deliver our food he is a man to be trusted!!! This is great service! Give that man a raise he deserves it! Saved our night!

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.

Where is Donatos Pizza located?

Donatos Pizza is located at 122 S. Sandusky St, Delaware, OH 43015, US.