Dairy Queen Grill & Chill

3.8
495 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
715 Sunbury Rd, Delaware, OH
43015-9396, United States

Hours

Reviews

3.8
495 reviews
5 stars
207
4 stars
137
3 stars
63
2 stars
37
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, improperly prepared, or missing items from their orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, inattentiveness, and mistakes with orders.

Ice Cream Satisfaction

Customers generally enjoyed the ice cream offerings, with many praising the variety and taste.

Cleanliness and Atmosphere

Some customers noted cleanliness issues and uncomfortable dining conditions, particularly regarding temperature.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that they were overcharged for the quality and quantity of food.
  • BD
    Beth Dolk
    Oct 16, 2025
    5.0
    Ice cream was great! Had a variety of products.
  • GJ
    Gregory Jarrell
    Aug 31, 2025
    5.0
    One of the best locations we go to!
  • TM
    Teresa Martin
    Aug 25, 2025
    5.0
    Small ice cream and burger shop. Good food great ice cream!
  • CD
    C D
    Aug 3, 2025
    1.0
    I checked the ranch, it was shoved inside the hot boxes for some reason so the lids were melted and they were tossed in there upside down. I asked kindly for new ranch that wasn’t melted and the employee with a snarky attitude said yeah! you’ll just have to give me the old ones back! i gave them back to her gladly since she wanted to be rude about it. i’m lucky i was even able to pick up the cups because they were so melted and getting everywhere. this location needs to comprehend hot and plastic don’t go well together in a box. get it together and don’t blame your customers for your mistakes. bad service, and if i had not checked the boxes because i knew the location always does this then i would have went home with ranch and plastic melted all together in my food. how appetizing.
  • DA
    David Adams
    Jul 10, 2025
    5.0
    I found a discount through the app and took advantage of it. I ended up getting the chicken strip basket. The chicken strips were hot (not spicy, very hot), and I had to drink something cool to cool down my mouth with each bite I ate. I like hot food, and usually, food is half as hot as it is here. Some fries were less than lackluster, but I used the barbecue sauce to liven them up. They also had a piece of bread and butter. That was a nice touch. I decided to drink a Butterfinger Blizzard for my beverage. It was delicious as I expected. The service was quick when I arrived. By the time I finished my order, two people were behind me. I stopped by around 5:15 pm. I did not use the restroom on this trip.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:00 AM. It closes at 9:30 PM Sunday through Thursday and at 10:00 PM on Friday and Saturday.