Dairy Queen Grill & Chill

3.8
496 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
715 Sunbury Rd, Delaware, OH
43015-9396, United States

Hours

Reviews

3.8
496 reviews
5 stars
208
4 stars
137
3 stars
63
2 stars
37
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or inattentive service, with some experiencing incorrect orders and unhelpful staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items, including burgers and fries.

Ice Cream Praise

Customers frequently praised the ice cream, particularly Blizzards, noting their deliciousness despite some complaints about missing ingredients.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that they were overcharged for small portions or low-quality food.

Cleanliness and Atmosphere

While some noted the cleanliness of the location, others mentioned issues with the atmosphere, particularly regarding temperature and service efficiency.
  • JJ
    Jimmy
    Dec 8, 2025
    5.0
    Always great service, food, and hospitality!!
  • BD
    Beth Dolk
    Oct 16, 2025
    5.0
    Ice cream was great! Had a variety of products.
  • GJ
    Gregory Jarrell
    Aug 31, 2025
    5.0
    One of the best locations we go to!
  • TM
    Teresa Martin
    Aug 25, 2025
    5.0
    Small ice cream and burger shop. Good food great ice cream!
  • CD
    C D
    Aug 3, 2025
    1.0
    I checked the ranch, it was shoved inside the hot boxes for some reason so the lids were melted and they were tossed in there upside down. I asked kindly for new ranch that wasn’t melted and the employee with a snarky attitude said yeah! you’ll just have to give me the old ones back! i gave them back to her gladly since she wanted to be rude about it. i’m lucky i was even able to pick up the cups because they were so melted and getting everywhere. this location needs to comprehend hot and plastic don’t go well together in a box. get it together and don’t blame your customers for your mistakes. bad service, and if i had not checked the boxes because i knew the location always does this then i would have went home with ranch and plastic melted all together in my food. how appetizing.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:00 AM. It closes at 9:30 PM Sunday through Thursday and at 10:00 PM on Friday and Saturday.