Many customers reported issues with food being cold, improperly prepared, or missing items from their orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, inattentiveness, and mistakes with orders.
Ice Cream Satisfaction
Customers generally enjoyed the ice cream offerings, with many praising the variety and taste.
Cleanliness and Atmosphere
Some customers noted cleanliness issues and uncomfortable dining conditions, particularly regarding temperature.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that they were overcharged for the quality and quantity of food.
BD
Beth Dolk
Oct 16, 2025
5.0
Ice cream was great! Had a variety of products.
GJ
Gregory Jarrell
Aug 31, 2025
5.0
One of the best locations we go to!
TM
Teresa Martin
Aug 25, 2025
5.0
Small ice cream and burger shop. Good food great ice cream!
CD
C D
Aug 3, 2025
1.0
I checked the ranch, it was shoved inside the hot boxes for some reason so the lids were melted and they were tossed in there upside down. I asked kindly for new ranch that wasn’t melted and the employee with a snarky attitude said yeah! you’ll just have to give me the old ones back! i gave them back to her gladly since she wanted to be rude about it. i’m lucky i was even able to pick up the cups because they were so melted and getting everywhere. this location needs to comprehend hot and plastic don’t go well together in a box. get it together and don’t blame your customers for your mistakes. bad service, and if i had not checked the boxes because i knew the location always does this then i would have went home with ranch and plastic melted all together in my food. how appetizing.
DA
David Adams
Jul 10, 2025
5.0
I found a discount through the app and took advantage of it. I ended up getting the chicken strip basket. The chicken strips were hot (not spicy, very hot), and I had to drink something cool to cool down my mouth with each bite I ate. I like hot food, and usually, food is half as hot as it is here. Some fries were less than lackluster, but I used the barbecue sauce to liven them up. They also had a piece of bread and butter. That was a nice touch. I decided to drink a Butterfinger Blizzard for my beverage. It was delicious as I expected.
The service was quick when I arrived. By the time I finished my order, two people were behind me. I stopped by around 5:15 pm. I did not use the restroom on this trip.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM. It closes at 9:30 PM Sunday through Thursday and at 10:00 PM on Friday and Saturday.
Is there a drive-thru or outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for young children?
Yes, the location is family-friendly, welcomes children, and has high chairs available.
Can I order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can order via the Dairy Queen website and download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide facilities like restrooms?
Yes, the location has a restroom available for customer use.
What nearby gas stations can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby gas stations include Shell, Marathon Gas, and Sheetz, where customers can fuel up conveniently before or after their visit to Dairy Queen.
Are there other fast-food or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include McDonald's, Raising Cane's, Subway, Tian Fu Buffet, and Dickeys Barbecue Pit, offering a variety of choices in the area.
What nearby services can I access if I visit Dairy Queen Grill & Chill?
Nearby services include automotive care at Tire Discounters, dental care at Delaware Smile Center and Aspen Dental, and beauty services at Supercuts and Perfect 10 Nails & Spas.
Where is Dairy Queen Grill & Chill located, and how can I find more information or contact them?
Dairy Queen Grill & Chill is located at 715 Sunbury Rd, Delaware, OH 43015-9396. You can visit their website or Facebook page or call them at +1 740-362-7588 for more information.