Chipotle Mexican Grill

3.2
1013 reviews
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About

Mexican Restaurant
Chipotle Delaware Community Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1710 Columbus Pike, Delaware, OH
43015, United States

Hours

Reviews

3.2
1,013 reviews
5 stars
366
4 stars
163
3 stars
93
2 stars
103
1 star
288

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, often feeling shortchanged for the price paid.

Service Quality

Numerous reviews highlighted rude and impersonal service, with staff often appearing unhappy and unhelpful.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or stale items, and issues with food preparation.

Item Availability

Frequent complaints about the restaurant being out of key ingredients, leading to disappointing experiences.

Cleanliness

Several reviews noted that the dining area and food preparation areas were not well maintained, contributing to a negative dining experience.
  • AK
    Alexander Kendrick
    Nov 16, 2025
    1.0
    No brown rice, no quac, no CHEESE. Asked to label them c1,c2, c3,c4 they label just a c so I grab the marker after I say something as they walked away then the front counter girl rudely to scream at me no just down right terrible would not have been so bad if girl wasn't so down right rude over it put what I asked and have SIMPLE ITEMS ON LINE worst experience at a chipotle I've ever had especially for a 7pm order 👎
  • AS
    Antonia Severino
    Nov 9, 2025
    4.0
    Since im in this particular area on a weekly basis, I tend to stop at this location regularly as well. The food is always fresh amd delicious, the place is always clean, the staff are friendly and chill for being mostly high school/college students. My ONLY complaint is that the restrooms do not offer changing tables which is important to me as a mom of a toddler. If they install one, ill change this review to 5 stars in a heartbeat.
  • TB
    Taylor Byrne
    Nov 9, 2025
    1.0
    This Chipotle has been progressively going down hill. The chips are always stale, the guacamole is always extremely lumpy and the steak is over cooked and sometimes burnt.
  • TC
    Tayanna Crowe
    Nov 7, 2025
    4.0
    It was fine could use more meat in all dishes
  • LM
    Lauren Mears
    Oct 9, 2025
    2.0
    This chipotle falls short for us almost every time. We’ve had several take out orders to find missing items or incorrect order by the time we get home with the food so we don’t order to-go anymore. Last time we ate in the restaurant and the bowls hardly had any rice. Wish we had a better chipotle here in Delaware because we’d visit way more often! I kept giving this place chances. Just read through other reviews which confirmed it’s pretty much a consistent bad experience for others as well.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Delaware Community Plaza?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at Delaware Community Plaza offer pickup and delivery services?

Yes, the restaurant offers both in-store pickup and delivery services.