Chipotle Mexican Grill

3.2
1032 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Delaware Community Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1710 Columbus Pike, Delaware, OH
43015, United States

Hours

Reviews

3.2
1,032 reviews
5 stars
375
4 stars
166
3 stars
92
2 stars
105
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and condescending attitudes.

Food Quality

The food quality was inconsistent, with reports of cold, stale, or poorly prepared items, including bugs found in food.

Portion Sizes

Numerous reviews highlighted significantly smaller portion sizes than expected, leading to dissatisfaction among customers.

Ingredient Availability

Many customers noted that the location often runs out of key ingredients, impacting their ability to order desired items.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
  • RC
    Rachael C
    2 days ago
    2.0
    About 75% chance somethings wrong or missing if you order delivery. You start to feel the disappointment just thinking about ordering. And it’s not like a small business that’s gonna fix it and bring you your food. You can’t even call. kinda stuck with half a meal and a $3 reward for use next time even though you paid quite a bit more for delivery. On a positive note, I really like the food. Occasionally I get great correct food. I appreciate those one or two employees doing their jobs and making my food for me. It is sometimes delicious and a positive experience. Just very rarely.
  • AW
    Alexis Webster
    4 days ago
    5.0
    I order Chipotle through the app tonight (as I do often). It was absolutely on point. Portions were great, order was 100% accurate. Thank you, Chipotle crew!!
  • SF
    Susan Ferko
    6 days ago
    5.0
    It was great as usual. Took my granddaughter here for her birthday and had the best lunch and time. Very friendly staff and was so impressed with how well they followed my particular instructions. Thanks again Chipotle for many consistently good meals here! ❤️
  • TK
    Teagan Knutson
    Dec 21, 2025
    1.0
    Absolutely tiny portions and no cutlery included in my takeout order despite explicitly requesting them on the app. My food was cold when I arrived and the cashier was rude when I provided my name to receive the bag, making me get out my app to prove it's me
  • AH
    Alison Hammond
    Dec 18, 2025
    1.0
    I was taking my order and when this septum-pierced girl asked if I wanted beans. I said black beans, but she did not hear me. I asked for it again and she said in a condescending tone, "I asked you if you wanted beans like 2 times." It was so belittling. Her sarcasm was clearly expressed in this interaction, and she did not think of common courtesy while taking my order. The cashier was very thoughtful, though.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Delaware Community Plaza?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at Delaware Community Plaza offer pickup and delivery services?

Yes, the restaurant offers both in-store pickup and delivery services.