Certified Oil, a convenience store brand under EG America's umbrella, proudly operates over 65 conveniently located stores throughout the states of Ohio and West Virginia. Our commitment to quality and service shines through in every aspect of our operations, offering customers a diverse range of products and services tailored to meet their needs. From fuel to a wide selection of snacks, beverages, and convenience items, Certified Oil strives to be the go-to destination for travelers and locals alike. Our dedication to excellence and community engagement sets us apart, making every visit to a Certified Oil store an exceptional experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.