Wendy's

3.0
914 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1819 E. 2nd St., Defiance, OH
43512, United States

Hours

Reviews

3.0
914 reviews
5 stars
224
4 stars
167
3 stars
161
2 stars
95
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Order Accuracy

Frequent complaints about missing items or incorrect orders, with some customers stating this has happened multiple times.

Management Concerns

Several reviews mentioned issues with management, including unprofessional behavior and lack of effective problem-solving.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
  • DZ
    Duane Zink
    Nov 11, 2025
    5.0
    Overall good great experience.
  • MB
    Moriah Bockelman
    Oct 31, 2025
    4.0
    Smashed down on a burger with fries and was satisfied
  • KB
    Kenneth Barham
    Oct 24, 2025
    5.0
    At times when I go here, the product wasn't discarded when the hold time expired. That's happened with the nuggets and the fries.
  • MC
    Matthew Carpenter
    Oct 24, 2025
    1.0
    My wife went to get wendys after work and the service sucked with blaring music and everyone acting like there high. They were out of alot of things. The thing is there always out things all the time. The food was good but the service was pathetic.
  • LB
    Luxer Brown
    Oct 14, 2025
    1.0
    Spend 40 on 3 meals, mu spicy chicken sandwich was as thin as the wrapper the bottom bun was 5x thicker than the actual chicken 🤯 on top of the the sandwich was clearly old the meat was dry, order a frosty never received was charge but never got it do better

Frequently Asked Questions About Wendy's

Is Defiance Ohio Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.