Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Order Accuracy
Frequent complaints about missing items or incorrect orders, with some customers stating this has happened multiple times.
Management Concerns
Several reviews mentioned issues with management, including unprofessional behavior and lack of effective problem-solving.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
DZ
Duane Zink
Nov 11, 2025
5.0
Overall good great experience.
MB
Moriah Bockelman
Oct 31, 2025
4.0
Smashed down on a burger with fries and was satisfied
KB
Kenneth Barham
Oct 24, 2025
5.0
At times when I go here, the product wasn't discarded when the hold time expired. That's happened with the nuggets and the fries.
MC
Matthew Carpenter
Oct 24, 2025
1.0
My wife went to get wendys after work and the service sucked with blaring music and everyone acting like there high. They were out of alot of things. The thing is there always out things all the time. The food was good but the service was pathetic.
LB
Luxer Brown
Oct 14, 2025
1.0
Spend 40 on 3 meals, mu spicy chicken sandwich was as thin as the wrapper the bottom bun was 5x thicker than the actual chicken 🤯 on top of the the sandwich was clearly old the meat was dry, order a frosty never received was charge but never got it do better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Defiance, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Defiance, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 782-0603.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Defiance Ohio Wendy’s serve breakfast?
Yes, this Wendy’s location in Defiance, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Defiance, OH?
The drive-thru is open every day from 6:30 AM to 1:00 AM.
Does the Defiance Wendy's serve breakfast?
Yes, this location serves breakfast with options available on their app and website.
How can I place an order online for Wendy's in Defiance?
You can order online via their website at https://order.wendys.com or through the Wendy’s mobile app available on the App Store.
What payment methods are accepted at Wendy’s in Defiance, OH?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Defiance Wendy's location currently open and serving customers?
Yes, the Wendy’s at 1819 E. 2nd St., Defiance, OH is open and committed to serving quality food daily.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their menu website, mobile app, and in-restaurant on a nutrition information poster.
Are there delivery options available for Wendy’s in Defiance?
Yes, delivery may be available through the Wendy’s app or their website by entering your delivery address.
What nearby places can I visit around Wendy's in Defiance, OH?
Nearby you can find places like Eric's Ice Cream Factory, Padrone’s Pizza, and O’Reilly Auto Parts, allowing you to grab a dessert or shop for auto parts after your meal.
Is there another fast food option near Wendy's in Defiance?
Yes, McDonald's is located nearby if you want to try another fast food restaurant in the area.
Can I use nearby transit or landmarks to find Wendy's at 1819 E. 2nd St.?
Yes, landmarks such as Zion’s Lutheran Church and the Rite Aid store are nearby and can help you locate Wendy’s easily.