Wendy's

3.0
924 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1819 E. 2nd St., Defiance, OH
43512, United States

Hours

Reviews

3.0
924 reviews
5 stars
229
4 stars
168
3 stars
164
2 stars
95
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a consistent problem with service quality.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and poor food preparation, suggesting a decline in overall food quality.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of effective problem-solving, contributing to a negative customer experience.

Inconsistent Experience

Customers noted that their experiences varied greatly, with some visits being satisfactory while others were disappointing, indicating inconsistency in service and food quality.
  • VR
    Vanessa Reffey
    3 days ago
    5.0
    I got the Frosty infusion and it was absolutely delicious.
  • AA
    Aiden Acevedo
    Dec 1, 2025
    1.0
    I want here after my mma practice and order just 2 meals. I ended up waiting around 2 minutes at the window so they tell me to pull up tot he door but there was no one behind me in line. I then waited another 10 minutes for my food keep in mind no one was there but me and then I finally get my food and it turns out the “4 piece chicken tenders” I ordered turned into a three piece.
  • CR
    Cheyenne Rose
    Nov 18, 2025
    4.0
    The food is great and most of the time I have a wonderful experience, only issues ive ever had are very miniscule. Like missing sauce, wait times, etc. But not really their fault, people get busy ofc.
  • DZ
    Duane Zink
    Nov 11, 2025
    5.0
    Overall good great experience.
  • MB
    Moriah Bockelman
    Oct 31, 2025
    4.0
    Smashed down on a burger with fries and was satisfied

Frequently Asked Questions About Wendy's

Is Defiance Ohio Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Defiance, OH?

The drive-thru is open every day from 6:30 AM to 1:00 AM.