Tropical Smoothie Cafe

4.3
188 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1601 N Clinton Street, Defiance, OH
43512, United States

Hours

Reviews

4.3
188 reviews
5 stars
127
4 stars
29
3 stars
11
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Food Quality

While many customers praised the freshness and taste of the smoothies and food, there were complaints about incorrect orders and inconsistent quality.

Pricing Concerns

Several reviews mentioned that the prices are considered high, which may deter some customers from frequent visits.

Long Wait Times

Customers frequently noted long wait times for both drive-thru and online orders, impacting their overall experience.

Positive Experiences

Despite the issues, many customers expressed satisfaction with the food and smoothies, highlighting specific items they enjoyed.
  • AR
    Andrew Ross
    Oct 5, 2025
    4.0
    Smoothies and service are always top-notch here. So many flavors to choose from.
  • KB
    Kenny B.
    Sep 30, 2025
    5.0
    Delicious 😋
  • JG
    Jalen Gentit
    Sep 20, 2025
    1.0
    Today I came to get a smoothie and meal and placed an online order at 11:24 I got here at 11:45 and there are three cars in the drive thru so I go straight to the box and I’m INSTANTLY met with you need to come inside we’re too busy to do drive thru. I let them know I’m there for an online order and she says “I don’t care, you need to come inside to get it” I explained how I have two sleeping children in my car and ask if there going to bring it out to me then and then she gives the LARGEST annoyed sigh she could give and tell me whatever just go through the drive through you’ll have to wait to receive your order until you tell us at the window and we can start making it. Then when I got to the window they didn’t even acknowledge me for another 5 minutes even though they saw me several times. This isn’t the first bad experience I’ve had with this female manager but it’ll surly be the last at this location. If you have no ability to be kind to customers then you shouldn’t work in the customer service industry. I did nothing to be treated so poorly and yet I was met with unkindness and deliberately treated bad.
  • TL
    Troy Lawson
    Sep 18, 2025
    1.0
    Horrible management. I won’t go there until Tina is no longer working there.
  • CD
    Carol Diegel
    Sep 17, 2025
    5.0
    I was driving for several hours and needed a coffee to keep me alert. I couldn't find a coffee shop, so I stopped in here. They suggested a mocha smoothie with just enough caffeine to keep me alert.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Defiance?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.