Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,496 reviews
5 stars
441
4 stars
327
3 stars
271
2 stars
143
1 star
314
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times in both drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicated poor customer service experiences, with rude staff and unprofessional behavior noted frequently.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and beverage areas.
Food Quality
While some customers enjoyed the food, there were complaints about cold and poorly prepared items.
- LGLori GarnerNov 7, 20253.0Some of The Times when we go here they get our orders wrong.The service is slow.Don't make you park and wait for your food. And a lot of times of food is not hot
- DYDuane Y.Oct 13, 20254.0Very good. My customized double cheeseburger was a little tepid. Could have been a little warmer. Aside from that. Very good.
- ATAshley TenEyckOct 6, 20255.0Went through the drive thru, quick service, hot food as ordered
- DEDebi EnglandOct 3, 20252.0Gross and disgusting. It will never change.
- MYMary YousofSep 18, 20251.0The McDonald's in Napoleon Ohio is absolutely ridiculous!! We sat in line for at least 15 minutes and watched the cars in the opposite drive through line move while we sat. Upon reaching the window to receive the food they asked us to wait even longer for just a Quarter Pounder and fries. I do believe that they needed to find a cow and get the meat that way and go pick the potatoes for the fries. The girl that brought our food practically threw the bag at us. Very rude employee!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Defiance, OH?
McDonald's in Defiance, OH is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 1:00 AM through their online order platform.
Can I use the drive-thru at this McDonald's?
Yes, the drive-thru is open daily, generally from 5:00 AM to midnight or 1:00 AM on weekends.
What mobile apps can I use to order from McDonald's at this location?
You can order using the McDonald's mobile app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is one of the available services at this location.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Pizza Hut, Burger King, Quiznos, and Panda Express.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Applebee's Grill + Bar, China Garden, Fricker's, We're Rolling Pretzel Company, and Friendly's.
What retail stores are close to McDonald's that I might want to visit?
Nearby retail stores include Christopher & Banks, Pet Supplies Plus Defiance, Verizon Authorized Retailer — Cellular Sales, JOANN Fabric and Craft Stores, and Dollar Tree.
Does this McDonald's location offer free WiFi and other amenities?
Yes, this McDonald's provides WiFi along with services like DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and Gift Cards.