Dairy Queen Grill & Chill

4.1
522 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1036 S Clinton St, Defiance, OH
43512-2762, United States

Hours

Reviews

4.1
522 reviews
5 stars
281
4 stars
123
3 stars
56
2 stars
25
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Feedback on food quality was mixed, with some praising freshness and taste, while others complained about soggy fries and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, with dirty tables and floors being a common concern.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived value for money, noting that meals felt overpriced.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • JS
    Jeff Seery
    6 days ago
    5.0
    The girls here always take care of me when I'm in a pickle for lunch. I appreciate the service.
  • JV
    Jaime Villarreal
    Dec 26, 2025
    1.0
    The service was terrible and food quality the cashier was being very mean and was out loud talking trash about us and they made very soggy fries and last we asked for plain chicken tenders and they put residue of BBQ all over the chicken tenders would not go back for awhile
  • GF
    Grace Fortman
    Nov 21, 2025
    5.0
    Came here when we were moving into our apartment. The food was so good and I was so exited because we heard we got the apartment and the lady taking our order was so sweet. The chicken tenders I got were so fresh and so was all the food. Only downside I would say is the atmosphere. There was a lady that was there before we were and unfortunately was very obviously on some sort of substance.
  • SS
    Shelly Smiddy
    Oct 5, 2025
    1.0
    We got two hot fudge Sundays, and may have got a teaspoon of hot fudge.
  • MS
    Morgan Schomburg
    Jul 24, 2025
    3.0
    Waited 10 minutes at the speaker. Said I would just pull up to the windows to order and they finally answered me. Thought the speaker was broken but it was not. Then waited 5 minutes at the windows just for our order to be incorrect. I'm hoping it was just a bad day lol but it was a little frustration and felt like sharing.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats are offered at Dairy Queen Grill & Chill in Defiance, OH?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill located at 1036 S Clinton St, Defiance?

The restaurant is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.