Multiple customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Feedback on food quality was mixed, with some praising freshness and taste, while others complained about soggy fries and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and floors being a common concern.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived value for money, noting that meals felt overpriced.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
JS
Jeff Seery
6 days ago
5.0
The girls here always take care of me when I'm in a pickle for lunch. I appreciate the service.
JV
Jaime Villarreal
Dec 26, 2025
1.0
The service was terrible and food quality the cashier was being very mean and was out loud talking trash about us and they made very soggy fries and last we asked for plain chicken tenders and they put residue of BBQ all over the chicken tenders would not go back for awhile
GF
Grace Fortman
Nov 21, 2025
5.0
Came here when we were moving into our apartment. The food was so good and I was so exited because we heard we got the apartment and the lady taking our order was so sweet. The chicken tenders I got were so fresh and so was all the food. Only downside I would say is the atmosphere. There was a lady that was there before we were and unfortunately was very obviously on some sort of substance.
SS
Shelly Smiddy
Oct 5, 2025
1.0
We got two hot fudge Sundays, and may have got a teaspoon of hot fudge.
MS
Morgan Schomburg
Jul 24, 2025
3.0
Waited 10 minutes at the speaker. Said I would just pull up to the windows to order and they finally answered me. Thought the speaker was broken but it was not. Then waited 5 minutes at the windows just for our order to be incorrect. I'm hoping it was just a bad day lol but it was a little frustration and felt like sharing.
What are the operating hours of Dairy Queen Grill & Chill located at 1036 S Clinton St, Defiance?
The restaurant is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Defiance have a drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with amenities like booster seats, high chairs, and welcomes children.
Can customers order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the mobile app for exclusive deals and rewards.
Are there outdoor seating options available at the Dairy Queen Grill & Chill in Defiance?
Yes, this location has outdoor seating available for customers.
What is the contact phone number for Dairy Queen Grill & Chill in Defiance, OH?
You can contact Dairy Queen Grill & Chill at +1 419-784-3748.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as KFC for more fast food options, Dollar General for shopping, and Shell gas station for fuel and snacks.
How can visiting nearby transit or service locations help when going to Dairy Queen Grill & Chill?
Nearby service places such as UPS Authorized Shipping Outlet and Pack & Post can assist customers with shipping needs, while nearby automotive services like Pioneer Quick Lube and Defiance Detailing help with car maintenance before or after visiting the restaurant.
Are there any community or wellness services near Dairy Queen Grill & Chill in Defiance?
Yes, nearby you can find community services like Children's Lantern and health-related services such as Siler Paul R DC chiropractic and family practice.