Customers frequently reported long wait times, incorrect orders, and poor service experiences.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others received cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and floors, and concerns about food safety.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and perceived value for money.
Positive Staff Interactions
Despite service issues, several customers praised friendly staff and good customer service experiences.
GF
Grace Fortman
3 days ago
5.0
Came here when we were moving into our apartment. The food was so good and I was so exited because we heard we got the apartment and the lady taking our order was so sweet. The chicken tenders I got were so fresh and so was all the food. Only downside I would say is the atmosphere. There was a lady that was there before we were and unfortunately was very obviously on some sort of substance.
SS
Shelly Smiddy
Oct 5, 2025
1.0
We got two hot fudge Sundays, and may have got a teaspoon of hot fudge.
MS
Morgan Schomburg
Jul 24, 2025
3.0
Waited 10 minutes at the speaker. Said I would just pull up to the windows to order and they finally answered me. Thought the speaker was broken but it was not. Then waited 5 minutes at the windows just for our order to be incorrect. I'm hoping it was just a bad day lol but it was a little frustration and felt like sharing.
KC
Kaycee Cover
Jul 18, 2025
1.0
Extremely disappointing service. After waiting in a one car line for over 10 minutes, I was handed completely melted ice cream.
CB
Cheryl Buchhop
Jul 7, 2025
4.0
Love the chicken strips, the Alaskan fish sandwich, and tge blizzards
What are the operating hours of Dairy Queen Grill & Chill located at 1036 S Clinton St, Defiance?
The restaurant is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Defiance have a drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with amenities like booster seats, high chairs, and welcomes children.
Can customers order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the mobile app for exclusive deals and rewards.
Are there outdoor seating options available at the Dairy Queen Grill & Chill in Defiance?
Yes, this location has outdoor seating available for customers.
What is the contact phone number for Dairy Queen Grill & Chill in Defiance, OH?
You can contact Dairy Queen Grill & Chill at +1 419-784-3748.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as KFC for more fast food options, Dollar General for shopping, and Shell gas station for fuel and snacks.
How can visiting nearby transit or service locations help when going to Dairy Queen Grill & Chill?
Nearby service places such as UPS Authorized Shipping Outlet and Pack & Post can assist customers with shipping needs, while nearby automotive services like Pioneer Quick Lube and Defiance Detailing help with car maintenance before or after visiting the restaurant.
Are there any community or wellness services near Dairy Queen Grill & Chill in Defiance?
Yes, nearby you can find community services like Children's Lantern and health-related services such as Siler Paul R DC chiropractic and family practice.