Business Details
About
Mexican Restaurant
Chipotle Defiance is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
528 reviews
5 stars
186
4 stars
86
3 stars
59
2 stars
35
1 star
162
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.
Food Quality
Customers consistently complained about food quality issues, including undercooked rice, burnt meat, and missing ingredients.
Service Issues
Several reviews noted inconsistent service, with staff being unhelpful or rude, and frequent shortages of key items.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating that they received smaller servings compared to other locations.
Management Concerns
Numerous reviews pointed to poor management practices, including inventory issues and lack of staff training, leading to ongoing operational problems.
- SCSalomon Turgman CohenDec 24, 20251.0No guac, no salsas, no sign warning that this is half a Chipotle.
- ABAndrew BlankDec 21, 20251.0Every single worker gives you a different portion size. Today I got the smallest burrito ive ever seen. Rice is never cooked properly and meat is always old and burnt
- THTyler HoffmanDec 17, 20252.0The defiance location is gross, upon arrival there was trash pile up on the trash can. The service was fine, however, the ice machine was either did not have ice or was broken. If you chose to deal with not having ice, you would have to deal with a Luke warm drink. The counter by the fountain machine was not the cleanest. Would not go back.
- SGSelina GileDec 15, 20255.0Great food and they get it done quickly!!
- IFIssaac FenterNov 30, 20255.0Everything about this place is very comfortable. All of the staff are very kind and never bring anger into that building. Staff member, Joseph rang me out for 2 chicken bowls, accidentally forgot to ask me if I wanted a drink, after I already paid for the food. He then gave me 2 small cups, that I asked for, and told me, “It is on me.” So, I did appreciate that a lot from Joseph. Thank you a lot Joseph and the kind heart you have will go a long ways! Thank you to this place and will start coming to eat here! Thank you guys!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Defiance offer?
Chipotle Mexican Grill in Defiance offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1796 N Clinton St, Defiance, OH?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Mexican Grill in Defiance?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Defiance?
Chipotle Mexican Grill is located at 1796 N Clinton Street, Defiance, OH 43512.
Does Chipotle Mexican Grill in Defiance have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and access exclusive offers by signing up.
Is Chipotle Mexican Grill in Defiance welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers, promoting an inclusive environment.
What are some nearby places I can visit before or after dining at Chipotle Mexican Grill in Defiance?
Nearby you can find Northtowne Motors for automotive needs, Kay Jewelers for fashion and bridal accessories, and Tropical Smoothie Cafe for smoothies and American dining.
Where can I get a haircut near Chipotle Mexican Grill in Defiance?
There are several hair salons nearby including Cost Cutters, Great Clips, and First Choice Haircutters.
Are there any gas stations near Chipotle Mexican Grill in Defiance?
Yes, Speedway is a nearby gas station and convenience store where you can fuel up or grab snacks.
What other fast-food options are near Chipotle Mexican Grill in Defiance?
Nearby fast-food options include Taco Bell for Mexican-style fast food, Frisch's Big Boy for American burgers, and Arby's for sandwiches.