Numerous reviews highlighted slow service, inattentive staff, and unprofessional behavior from employees.
Food Quality
Many customers reported cold, overcooked, or poorly prepared food, particularly wings and fries.
Cleanliness and Atmosphere
While some praised the cleanliness and ambiance of the restaurant, others found the noise level excessive and the atmosphere uncomfortable.
Mixed Experiences
Some customers had positive experiences with friendly servers and good food, but these were overshadowed by frequent complaints.
SS
Stinger030365
Jan 4, 2026
1.0
So today is January 4th 2026, and it's 9:50 pm... i just finished eating there and i've never had such a bad experience in my life.At any restaurant and i'm even comparing this to dive bars....!!! I was seated what's my friend. And the wagers comes over and takes our order. She brings me my beverage with no straw.And I had to ask her to get one. Then, when my food came, my wings were cold as ice. The cheese sauce had a film over it. I asked for some salt, and she she said no... then, pause for a second and said, just a minute... then, I go to start eating my food, and I had no silverware, then she brings me out a fork. Nothing else, no knife no spoon, no napkins. I asked my friend what time they closed when they didn't know.So I looked it up, and it said 11pm. Then, I asked for a box before my food, cardboard, I was gonna have to heat it up when I got home. And she brought me out the smallest box possible.And I couldn't put the rest of my food in it. Then, she had the audacity to ask me if I wanted my change back. 🤬🤬🤬 So then I proceed to go the counter and asked somebody for a bag. And stood there for almost ten minutes. I got tired of waiting and walked around the corner to where there's an access to the kitchen area and waved... the blue haired girl said I'll be there in a minute....!!! Very rudely...!!! I said just forget it and walked out. The owner Brad Mangus should be ashamed and embarrassed to have this restaurant to be ran like this..... I'LL NEVER BE BACK AND THAT INCLUDEA MY FRIENDS...!!!
LS
Leila Spyker
Jan 3, 2026
3.0
Chelsea is phenomenal, attentive, and friendly. However, she is the exception. Service is consistently behind time, ignoring tables, making people wait for drinks, refills, napkins, silverware, and checks. We never get checked on while waiting for food, and the food often takes much longer than industry standard to arrive. Half the table's order is cold and/or poorly put together. On top of that, our pickup order today was 10 minutes late.
DF
Dakotah Fields
Dec 31, 2025
1.0
We placed an order at 2:40 pm for take out to be picked up at 6:30-6:40 pm we waiting an hour they had boxes stacked in the kitchen waiting to be bagged and the workers were just walking around and doing nothing. When we received our food it was cold so we have no clue how long it was sitting there. While waiting a customer was on the phone and one of the workers started to listen in on his phone call and started to talk back to him. The same customer was going to take a picture of the boxes that were stacked and one of the workers started to go back and forth with him and was being very unprofessional.
BB
Ben Burkle
Dec 29, 2025
5.0
Really nice, clean, spacious Buffalo Wild Wings restaurant. There were small TVs at the booth - it was awesome!
WF
William Fowler
Dec 27, 2025
1.0
Wings are almost always sauceless even when you ask for extra wet wings. Nothing worse than ordering a sauced wing and getting nothing more than a glorified chicken nugget.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Defiance, OH specialize in?
They specialize in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 1120 Hotel Drive?
The restaurant is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, Saturday from midnight to 1:00 AM and then 11:00 AM to midnight, and Sunday from midnight to 1:00 AM and 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Defiance, Ohio?
Buffalo Wild Wings is located at 1120 Hotel Drive, Defiance, OH 43512, USA.
Is Buffalo Wild Wings in Defiance currently open?
Yes, the location is currently open.
What phone number can I call to reach Buffalo Wild Wings in Defiance?
You can reach Buffalo Wild Wings at +1 419-784-9464.
Does Buffalo Wild Wings in Defiance offer takeout services?
Yes, it is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
Are there any hotels nearby that I can stay at before or after visiting Buffalo Wild Wings?
Yes, nearby hotels include Holiday Inn Express & Suites Defiance, Comfort Inn, Quality Inn, Super 8 by Wyndham Defiance, Hampton Inn Defiance, and Hampton by Hilton.
Is there a gas station near Buffalo Wild Wings for convenience?
Yes, Meijer Express Gas Station is located nearby for fuel and convenience items.
Are there other dining options near Buffalo Wild Wings in Defiance?
Yes, nearby restaurants include Jersey's Gameday Grill, Jersey Mike's Subs, Asian Grill Buffet, and Captain D's seafood restaurant.
How can nearby places like Farmers & Merchants State Bank and Superior Credit Union be helpful when visiting Buffalo Wild Wings?
These financial institutions nearby provide convenient banking services for customers who may need to withdraw cash or conduct transactions during their visit.