Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.
Cleanliness
Numerous comments highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in the kitchen.
Order Accuracy
A significant number of customers experienced incorrect orders, with items missing or prepared incorrectly.
Staff Attitude
Feedback varied on staff friendliness, with some customers noting rude behavior while others praised helpful service.