Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
1,105 reviews
5 stars
441
4 stars
302
3 stars
159
2 stars
75
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and rude staff, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrectly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty, with issues such as sticky tables, unclean floors, and a smoky atmosphere.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others experienced unprofessional behavior and lack of attentiveness.
Menu Availability
Frequent complaints about the unavailability of menu items, particularly roast beef, which is a staple of the brand.
- FPFlower Power4 days ago1.030min wait in drive thru for cold roast beef sandwich and over cooked potatoes cakes. Definitely overheating the oil because it was super smokey in there and smelt like burnt fryer oil. It was like a 2-hour fog delay inside! 🤣
- MGMichele GeigerJan 5, 20265.0Good food. Friendly employees just slow getting your order.
- KBKevin BrechnerDec 16, 20254.0Only four workers on a busy day. They'd had something burn so it smelled bad, but that would not be the norm. The inside atmosphere was very nice and quite large, but we didn't wait around and order food because of not enough help.
- AAAgathaDec 6, 20251.0The old short lady was rude to the customers, and some of the staff members were dressed all frumpy, not in their Arby’s uniforms. Waited 20 minutes to be taken care of, but decided to leave because this store, even with a full staff, is obviously ill-equipped to handle dinner.
- ARAndre RussellDec 5, 20251.0I would never return there. Today, I went inside to place an order and waited for 5 to 10 minutes. No one greeted me or said they'd be with me shortly. There were two ladies working at the drive-through window, and the manager was sitting nearby, but no one offered assistance. Instead, they kept looking at me and smirking.