Domino's Pizza

Reviews

• JM

  Jordan Mauntel

  5 days ago
  1.0
  I ordered 2 hoggies and they were burnt and the ends were like rock hard okay cool so I took it back up there explained my problem and the older guy seems really offended by it and I explained all I want is the same thing but not burnt and hard and they said there’s nothing they can do it will come out the same way everytime which from a Machine standpoint I guess I understand but the attitude because I don’t want to eat rock hard food ? That’s horrible customer service. I shouldn’t feel like I can’t speak up about the money I’ve spent because you’ve clearly been offended as if I’m some greedy person for wanting food I can chew. The female worker tho I will say was more casual and carrying about the situation. She even brought me my new food when I was waiting outside she definitely deserves a raise. The little things go a long way and I appreciate her for that 🖤 very nice beautiful young lady
• DC

  domonique carter

  Feb 24, 2026
  1.0
  I came into the store ordered my steak Hoagie paid and tip the young man went across the street to IGA come back see you on the wall that my order is ready and I see it coming out of the oven but the young man is so busy talking on his cell phone which is in his ear so he's still working hands-free. But he's not paying attention to his job. I called to him before I see the food hit the floor but by then it's on the floor. I asked for a discount Something Free he said he couldn't do anything he should have given me my tip back. I am not satisfied.
• MS

  Megan Stevens

  Jan 29, 2026
  1.0
  We ordered delivery with a gift card, my son actually went out to get pizza, as well as give tip. 1- online it showed our food finished and sitting at the store for a good 25-30 minutes (store is maybe 3 minutes from here). Finally, upon arrival the delivery driver, I believe named Scott, sent my son in to get me because he wanted more tip, And all our food was cold. Rude and unprofessional.
• AV

  Art Vandely

  Jan 28, 2026
  1.0
  I live by this dominos and order it occasionally. The reason I don't do it more often is the food quality is terrible. The last 3 pizzas I have ordered from this location never have enough cheese on the pizza. You see all dough and sauce with just a tiny sprinkle of cheese. This will be the last time I order from this store. I know they are a bargain pizza place but come on. At least have the cheese cover the pizza. Same thing every time I order from store.
• JK

  Joey Keilholz

  Jan 19, 2026
  1.0
  Update 4 years later Jan '26 This place is DISGRACEFUL! I complained years ago, driving to the store after receiving the pizza that was clearly a medium when I ordered a large. They refused to do anything with it. Today I order again and look at that: they're still sending out 12" pizzas and calling them large! Compare this domino's to ANY other one in the area. On top of that, the pizza is yet again taking an hour (or more, who knows!) to arrive yet again at 8 pm. They only have one driver AGAIN! Manager says get bent. Has the employee tell me for him. Wow! Worst ran domino's of all time! Upon receiving two medium 12" pizzas, one being a basic cheese instead of specialty Wisconsin, and them being room temp, I called again thinking surely that would be enough for a real solution. They saw my number on caller ID and hung up on me. I would never order from this domino's but I don't have a choice unless I do pickup. Go to reading road if you want them to actually pick up the phone and have the pizza ready in a timely manner. They have clearly made no attempt to correct this issue in all these years. They don't hire and staff enough drivers. You'd think for the $6 delivery fee per order and removing the ability to combine coupons dramatically increasing margins that they could employ people and have a functioning business. It's incredibly clear that they intend on running the business like this. Easily the worst pizza place near blue ash/deer park. Just get pizza hut if you want consistency or the reading rd domino's. (original review from 2021) One poor driver who is new to the area on a Friday night isn't good enough. Food took an hour to arrive - I'm about five minutes from the store. Clearly management/higher ups aren't interested in paying enough to find workers. The website gave me 2/3 of a medium pizza in exchange for my troubles. I didn't bother to call the store to get the refund I'm owed since I'm sure everyone hates them already. The driver I usually interact with is much faster, but he and the new driver don't wear masks. "Report issue" in their app redirects to domino's.com. Just terrible customer service. Decent food. I don't blame the driver either.

Frequently Asked Questions About Domino's Pizza