Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, improperly prepared food, and missing items in their orders.
Staffing Issues
Many reviews mentioned being understaffed, leading to slow service and disorganized operations.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.
Inconsistent Experience
The quality of service and food varied significantly, with some customers reporting positive experiences while others had negative ones.
KK
kellie
5 days ago
5.0
Great service great food five stars…🙂
DD
DynOMite2
6 days ago
1.0
No straw for my drink
No sauce for nuggets even though they asked at drive up marquee
Girl at drive thru the new typical nothing said past the "that'll be"
TH
Tylor Hawk
Dec 18, 2025
1.0
While in the drive through, I, attempted to place 2 orders due to me having card and my passenger having cash but neither of us had enough to pay for both orders. The employee stated due to only 2 employees being on shift they were only able to do 1 order per car. That’s ridiculous. We weren’t ordering for a party or for an army. We simply didn’t have enough either on card or in cash to pay for both meals. Get your stuff together. They were simply lazy and didn’t want to do their jobs. Highly don’t recommend eating at this location if you want anything near good service or a positive atmosphere.
PC
Philip Cecil
Dec 17, 2025
1.0
The employees were great but they got all new people and they suck don't know what happened but really went down hill
OB
Om Atul Bhatt
Dec 6, 2025
1.0
This place might be having the worst customer service in the world. I once ordered at 2:30am and it got cancelled because they refused to give it to the driver and the same thing happened today and it took 2 hours to get my order. I stay 3 minutes away from Wendy’s.