Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rudeness, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.
Management Issues
Several customers mentioned unprofessional behavior from staff and management, including lack of communication and inadequate handling of customer complaints.
Cleanliness
Customers frequently noted that the restaurant was dirty and poorly maintained.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
JU
Jessica U
1 day ago
1.0
This Wendys is the closest one to my house, but I will drive over 15 minutes to go to a different location bc of speed, order accuracy and customer service (or lack thereof). When I do visit this store, i have such a bad experience that I wait MONTHS to go back, to give them the benefit of the doubt, and when I do I'm disappointed all over again. Don't waste your time!
DC
David Crider
Nov 25, 2025
1.0
I just left there maybe 5 minutes ago 11/25/2025 @ 2:55 pm. The fries were cold and the double cheese burger combo I spent $13 on didn't even have single patties on it. I received one single patty and 1 jr bacon patty of beef. I called to try and report this and they never answered the phone. Needless to say I'll never go there again and I suggest you don't neither !!! Poor service and food quality. Meat was also burnt.
DS
Dominique Smith
Nov 23, 2025
1.0
Really bad experience i love Wendy’s but will never go back to this location i was being rush after I waited a long time to even be greeted ok so i ordered and forget to ask to make both my biggie bags a large i was we can’t change that we already made it and i asked are you sure it’s just a large drink and fry she said no and then told me we have other people behind you once again being rushed no cup holders trash experience Wendy’s do better
TT
Terrence
Nov 19, 2025
1.0
Pulled in to drive thru, only to be told they were only taking door dash and mobile orders. Just lazy!!!
MC
Michelle Cummings
Nov 18, 2025
1.0
It makes no dam sense when you wait in line longer than expected as well as spend your hard own money for your meal to be cold. The employees are awful for taking our money, when apparently they’re working to do disservice only to milk the time clock. I’m saddened to say that I don’t like going to fast food restaurants in Dayton due to service is mostly unsatisfactory.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours of Wendy's at 4997 North Main Street, Dayton, OH?
Wendy's at 4997 North Main Street is open daily from 6:30 AM. On weekdays and Sunday, it closes at 1:00 AM. On Friday and Saturday, it remains open until 2:00 AM.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, the Wendy's drive-thru is available daily starting at 6:30 AM. It closes at 1:00 AM Monday through Thursday and Sunday, and at 2:00 AM on Friday and Saturday.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's offers delivery and takeout services at this location. Use the Wendy's app or visit order.wendys.com to place your order.
Is breakfast served at the Wendy's on North Main Street in Dayton, OH?
Yes, breakfast is served at this Wendy's location. You can choose from breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact this Wendy's location for feedback or inquiries?
You can contact the Wendy's at 4997 North Main Street by phone at (937) 204-1594 or reach out to the customer care team via their Contact page or Customer Satisfaction Survey online.
Where can I find the Wendy's menu and nutritional information?
The full menu and nutrition/allergen information are available on the Wendy's menu website and mobile app, which reflect menu prices and nutrition details for this location.
Are there other dining options near Wendy's at 4997 North Main Street in Dayton?
Yes, nearby dining options include another Wendy's, Donatos Pizza, Penn Station East Coast Subs, and Freshway chicken restaurant, offering variety if you want to explore food choices before or after your visit.
What nearby services can I find around Wendy's on North Main Street?
Nearby services include CVS Pharmacy, Walgreens Pharmacy, VIP Smoke Shop, All Faith Financial Services, and banking options like Western Union and LibertyX Bitcoin ATM, useful for errands during your visit.
Are there recreational or community places close to Wendy's in Dayton?
Yes, Sinclair Park is nearby for outdoor recreation, and social services like Crossroads Club offer community support, which customers might find helpful to visit alongside Wendy's.