Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Wait Times
Many reviews highlighted excessively long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.
Management Issues
Reviews indicated a lack of effective management, with reports of staff being untrained and unprofessional.
SS
Sierra
Nov 10, 2025
1.0
Terrible service disgusting. Food. Disgusting. People. Corporate needs to shut down this main location. And whoever was speaking through the box needs to also be fired and lose their job after they’re disgusting, disgusting behavior. I will link the video below and I genuinely do not think anybody should go to this Wendy’s, unless they wanna be treated like this. I expect Wendy’s to do better, and I expect to hear about this 100%.
SG
Sharonda “The Purple Elephant” Green
Nov 8, 2025
4.0
I have only two complaints about the whole experience my burgers were dried out and overcooked (burnt) & they forgot my frosty
(birthday) but everything else was amazing . I met the manager , Jodius and he was a great individual. Funny, attentive, and cool. The lemonade is still my fave ! Pineapple mango 😋
CC
Catalyst for Change
Nov 6, 2025
1.0
Hot Mess!!!
Unprofessional, store is filthy, conducting a meeting during one the busiest times of day and they didn’t have most of the items on menu.
CD
Chaise Delay
Nov 5, 2025
1.0
They can't get a simple order right. 2 plain hamburgers and ONE chicken sandwich with frys, and what we got was TWO spicy chicken sandwiches and the frys, thats it. Robbed of my time and money.
TC
Tiffany Cassedy
Oct 17, 2025
1.0
Never been here but just watched a tik tok video of your manager or employee having a screaming match with the customer in the drive thru. Name calling and shaming. Very inappropriate and hope no one visits this located to be treated so crappy
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dayton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dayton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 204-1594.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N Main Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Dayton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours of Wendy's at 4997 North Main Street, Dayton, OH?
Wendy's at 4997 North Main Street is open daily from 6:30 AM. On weekdays and Sunday, it closes at 1:00 AM. On Friday and Saturday, it remains open until 2:00 AM.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, the Wendy's drive-thru is available daily starting at 6:30 AM. It closes at 1:00 AM Monday through Thursday and Sunday, and at 2:00 AM on Friday and Saturday.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's offers delivery and takeout services at this location. Use the Wendy's app or visit order.wendys.com to place your order.
Is breakfast served at the Wendy's on North Main Street in Dayton, OH?
Yes, breakfast is served at this Wendy's location. You can choose from breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact this Wendy's location for feedback or inquiries?
You can contact the Wendy's at 4997 North Main Street by phone at (937) 204-1594 or reach out to the customer care team via their Contact page or Customer Satisfaction Survey online.
Where can I find the Wendy's menu and nutritional information?
The full menu and nutrition/allergen information are available on the Wendy's menu website and mobile app, which reflect menu prices and nutrition details for this location.
Are there other dining options near Wendy's at 4997 North Main Street in Dayton?
Yes, nearby dining options include another Wendy's, Donatos Pizza, Penn Station East Coast Subs, and Freshway chicken restaurant, offering variety if you want to explore food choices before or after your visit.
What nearby services can I find around Wendy's on North Main Street?
Nearby services include CVS Pharmacy, Walgreens Pharmacy, VIP Smoke Shop, All Faith Financial Services, and banking options like Western Union and LibertyX Bitcoin ATM, useful for errands during your visit.
Are there recreational or community places close to Wendy's in Dayton?
Yes, Sinclair Park is nearby for outdoor recreation, and social services like Crossroads Club offer community support, which customers might find helpful to visit alongside Wendy's.