Wendy's

3.2
961 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4997 North Main Street, Dayton, OH
45415, United States

Hours

Reviews

3.2
961 reviews
5 stars
290
4 stars
179
3 stars
158
2 stars
101
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Wait Times

Many reviews highlighted excessively long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.

Management Issues

Reviews indicated a lack of effective management, with reports of staff being untrained and unprofessional.
  • SS
    Sierra
    Nov 10, 2025
    1.0
    Terrible service disgusting. Food. Disgusting. People. Corporate needs to shut down this main location. And whoever was speaking through the box needs to also be fired and lose their job after they’re disgusting, disgusting behavior. I will link the video below and I genuinely do not think anybody should go to this Wendy’s, unless they wanna be treated like this. I expect Wendy’s to do better, and I expect to hear about this 100%.
  • SG
    Sharonda “The Purple Elephant” Green
    Nov 8, 2025
    4.0
    I have only two complaints about the whole experience my burgers were dried out and overcooked (burnt) & they forgot my frosty (birthday) but everything else was amazing . I met the manager , Jodius and he was a great individual. Funny, attentive, and cool. The lemonade is still my fave ! Pineapple mango 😋
  • CC
    Catalyst for Change
    Nov 6, 2025
    1.0
    Hot Mess!!! Unprofessional, store is filthy, conducting a meeting during one the busiest times of day and they didn’t have most of the items on menu.
  • CD
    Chaise Delay
    Nov 5, 2025
    1.0
    They can't get a simple order right. 2 plain hamburgers and ONE chicken sandwich with frys, and what we got was TWO spicy chicken sandwiches and the frys, thats it. Robbed of my time and money.
  • TC
    Tiffany Cassedy
    Oct 17, 2025
    1.0
    Never been here but just watched a tik tok video of your manager or employee having a screaming match with the customer in the drive thru. Name calling and shaming. Very inappropriate and hope no one visits this located to be treated so crappy

Frequently Asked Questions About Wendy's

Is N Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.