Wendy's

3.2
968 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4997 North Main Street, Dayton, OH
45415, United States

Hours

Reviews

3.2
968 reviews
5 stars
292
4 stars
179
3 stars
159
2 stars
102
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rudeness, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.

Management Issues

Several customers mentioned unprofessional behavior from staff and management, including lack of communication and inadequate handling of customer complaints.

Cleanliness

Customers frequently noted that the restaurant was dirty and poorly maintained.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • JU
    Jessica U
    1 day ago
    1.0
    This Wendys is the closest one to my house, but I will drive over 15 minutes to go to a different location bc of speed, order accuracy and customer service (or lack thereof). When I do visit this store, i have such a bad experience that I wait MONTHS to go back, to give them the benefit of the doubt, and when I do I'm disappointed all over again. Don't waste your time!
  • DC
    David Crider
    Nov 25, 2025
    1.0
    I just left there maybe 5 minutes ago 11/25/2025 @ 2:55 pm. The fries were cold and the double cheese burger combo I spent $13 on didn't even have single patties on it. I received one single patty and 1 jr bacon patty of beef. I called to try and report this and they never answered the phone. Needless to say I'll never go there again and I suggest you don't neither !!! Poor service and food quality. Meat was also burnt.
  • DS
    Dominique Smith
    Nov 23, 2025
    1.0
    Really bad experience i love Wendy’s but will never go back to this location i was being rush after I waited a long time to even be greeted ok so i ordered and forget to ask to make both my biggie bags a large i was we can’t change that we already made it and i asked are you sure it’s just a large drink and fry she said no and then told me we have other people behind you once again being rushed no cup holders trash experience Wendy’s do better
  • TT
    Terrence
    Nov 19, 2025
    1.0
    Pulled in to drive thru, only to be told they were only taking door dash and mobile orders. Just lazy!!!
  • MC
    Michelle Cummings
    Nov 18, 2025
    1.0
    It makes no dam sense when you wait in line longer than expected as well as spend your hard own money for your meal to be cold. The employees are awful for taking our money, when apparently they’re working to do disservice only to milk the time clock. I’m saddened to say that I don’t like going to fast food restaurants in Dayton due to service is mostly unsatisfactory.

Frequently Asked Questions About Wendy's

Is N Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours of Wendy's at 4997 North Main Street, Dayton, OH?

Wendy's at 4997 North Main Street is open daily from 6:30 AM. On weekdays and Sunday, it closes at 1:00 AM. On Friday and Saturday, it remains open until 2:00 AM.