Wendy's

3.1
1386 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7435 Brandt Pike, Dayton, OH
45424, United States

Hours

Reviews

3.1
1,386 reviews
5 stars
391
4 stars
271
3 stars
199
2 stars
137
1 star
388

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food not matching what was ordered.

Food Quality

Reports of old, cold, or poorly prepared food, including raw chicken and unsatisfactory freshness.

Service Speed

Consistently long wait times in both drive-thru and dining areas, often exceeding 20 minutes.

Staff Attitude

Mixed reviews on staff friendliness, with many customers reporting rude or unhelpful behavior.

Cleanliness

Multiple mentions of dirty dining areas, sticky floors, and unsanitary conditions in food preparation.
  • MH
    Marlyinn Hankla
    Nov 11, 2025
    4.0
    Asked for 20 piece was corrected they only have 10 piece like really.. female taking order was rude and did not wait for me to complete my order kept cutting me off your total is I said I am not finished only order 2 10 piece a large chili med fry she acted like I had a huge order and then whe I asked for sauce for nuggets only wanted to hand me 2 I said dear 2 of 20 nuggets seriously she said thats all we are allowed to give with out charge is said I know thats a lie its 2 per 10. Her manger stepped in and gave me my sauce. I was not trying to be difficult but she wanted to be rude I matched it with petty
  • RF
    Robert Flemings
    Nov 9, 2025
    1.0
    I went to get a breakfast sandwich after dropping my son off at school got Home ready to eat and lay down before work just to find out they gave me a breakfast sandwich that was totally incorrect and had no cheese so I called the store to let them know and one of the employees told me, I will have to re-order my food and I have to repay And I told them I didn’t eat the food yet and I have my receipt. Can I just get a refund and they told me no with me working fast food It’s no way they should’ve told a customer that Any fast food restaurant I’ve ever worked at if you have your food and receipt they will try to make your order right or give you a refund. They told me they was not giving me a refund so I got back up on my bed and went back to the store because I work hard for my money and wasn’t about to let them do me like that. Yes I was mad when I arrived. I’m not gonna lie, but anyone will be at this point. I just want my refund. I have my receipt and their food. They refused to give me a refund and call the police on me. I told them do whatever you have to do, but I’m not leaving until I get my refund or at least make my food right but I didn’t even want the food at this point. I just wanted my refund I was taken to jail and had to buy out so at this point they took my money and my food And now I have a court date that I have to go through. I wouldn’t recommend this place to anyone.
  • UU
    unitysteve
    Oct 28, 2025
    3.0
    I'm not sure what is with this location all I'm sayin
  • JW
    Josie “Amandeep Kaur” West
    Oct 12, 2025
    1.0
    I’m going to have to stop eating here because every time I order something it is either super old or wrong. Like tonight, I ordered a spicy chicken sandwich with no tomato. The chicken was old and soggy. They put ketchup on it which chicken sandwich is never come with ketchup and shredded lettuce. So I threw it away because he eats a spicy chicken sandwich with ketchup on it. I also ordered a Dave’s double with no tomato. The beef was old and they put bacon on the burger, which I did not ask for. I am tired of wasting so much money here and they can never get the order right you would think we are asking them to Perform a major brain surgery when it’s just making a sandwich they can’t do it, right.
  • MK
    Milt Kreitzer
    Oct 5, 2025
    5.0
    Have not eaten at Wendy's in years. Decided to have lunch, and it was absolutely delicious, hot, fresh, perfect! Fries were fresh, hot, perfect salt! Dave Would have e been proud, and service was friendly, kind, professional.

Frequently Asked Questions About Wendy's

Is Dayton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.