Wendy's

3.2
1391 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4873 Airway Road, Dayton, OH
45431, United States

Hours

Reviews

3.2
1,391 reviews
5 stars
425
4 stars
264
3 stars
240
2 stars
126
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous complaints about cold, stale, or poorly prepared food, including items being served at room temperature.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The establishment was often described as dirty, with reports of unkempt staff and unsanitary conditions.
  • BE
    Breanna Eke
    Nov 13, 2025
    5.0
    Monae i believe her name is Every time I come in here she goes above and beyond she’s a hard worker. She seems like she holds everything together just fine. I definitely prefer to come over her shift versus the other shifts. Keep up the good work, girl
  • EE
    Erica
    Oct 28, 2025
    3.0
    I don’t know what is going on with Wendy’s but I feel like yall can’t get it right! At any location in Dayton area! Get a half way filled cold chili, I paid almost $4 for, asked for onions and get not diced but rings of onions, and then there is my burger that well I’ll show you pictures, and you always have to pull up and wait for your order! The girl at the window was the part of the visit! Food isn’t cheap stop stealing your customers money by giving them food that is not worth a dime!!
  • TP
    Tessa Potts
    Oct 23, 2025
    1.0
    Truly the most disgusting, unprofessional and disrespectful Wendy’s I have ever been to. Every time you go through it’s a 20 minute wait just for them to give you either the wrong order or have multiple items missing. Then when you go back through so they can correct it they are disrespectful and act like you’re lying and talk smack even if you have the receipt and the food with you still. And God forbid you ask them for sauce for your food because they’ll act like it’s coming directly out their paychecks. Out here playing with peoples food and hard earned money is crazy and half them girls that work there need to watch who they talk crazy to. Save yourself and stay far away from this nasty establishment
  • CC
    Catching Cabbage
    Oct 17, 2025
    1.0
    Ordered to Cobb salad they said they would make it fresh for me I waited and they didn't even give me chicken in my salad and forgot to give me a fork. Definitely the worst Wendy's experience I've ever had.
  • CB
    Christina Border
    Oct 12, 2025
    1.0
    Service was absolutely terrible. It took them forever. Came for lunch and it seemed like they just opened. Not prepared at all.

Frequently Asked Questions About Wendy's

Is Airway Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.