Wendy's

3.3
1303 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2944 Harshman Road, Dayton, OH
45424, United States

Hours

Reviews

3.3
1,303 reviews
5 stars
384
4 stars
284
3 stars
221
2 stars
123
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including cold or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in both dining and restroom areas.

Staffing Problems

Customers noted that the location often appeared understaffed, leading to delays and poor service.

Management Concerns

Several reviews mentioned unprofessional behavior from management and a lack of effective leadership.
  • BB
    Bryan
    Nov 17, 2025
    1.0
    Close this location already, terribly slow and rude staff. Dont go to this location especially if youre in a hurry. Sometimes they even forget about the people in the drive thru
  • MK
    Milt Kreitzer
    Oct 14, 2025
    5.0
    Old School Dave Thomas burger, Wendy would be proud!
  • LS
    Laurie Spencer
    Oct 12, 2025
    1.0
    After so so many chances, I have finally just stopped going here. Out of baked potatoes is a constant. They take one order at a time and will not take next order until the car before you pulls out of the window. They run out of chili, they run out of Frostys. They randomly lock the doors so no one can go inside. I would give them -10 for service if that was an option because the one time I said something the entire crew grouped up in the window like this is their social life or something. This place has went so far downhill it should be closed because the last four or five managers have made zero difference.
  • EC
    Ed Clay
    Oct 9, 2025
    5.0
    Got a couple $5 biggie bags and they both are made perfect
  • LR
    Larry Roush
    Sep 18, 2025
    3.0
    Ordered a Baconator, but I think I got a 'Bacon-later' because the bacon was almost entirely missing. It came with maybe one and a half strips instead of the usual six, and no mustard either (which was a change made through the app). Pretty disappointing when you're paying for a premium burger defined by its main ingredient

Frequently Asked Questions About Wendy's

Is Harshman Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.