Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff, poor customer service, and long wait times, leading to a negative dining experience.
Food Quality
Many reviews mentioned issues with food temperature, incorrect orders, and items being out of stock, contributing to dissatisfaction.
Staffing Issues
The location is often described as understaffed, resulting in slow service and unacknowledged customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of fresh, hot food.
JT
Jay Ton
2 days ago
1.0
This happened around last year but I was in a long wait line and I saw one of the coworkers
A short olderly women walked out taking a smoke from when my order was up it was just teens working in the building. Only to see the I think manger go back in a yell at them. Jeezzzus.
How can someone be so irresponsible.
Help them not leave them alone!!
There was also black slime behind the soda machine... I feel bad for those teenagers and their work environment.
My food wasn't the best either everything was cold and mashed together..
BS
BoneZone Store
Dec 28, 2025
5.0
They were soooo amazing since they were out of the chocolate frosty in my order, they did a vanilla frosty with chocolate sauce and cookie crumbs for me, I really appreciate it!
RM
Ryan Meyerhoefer
Dec 23, 2025
3.0
My coworker and I went inside to place our order and after my coworker placed his order we were informed that they did not accept cash so I had to pay for both of our meals with my card. The food was delicious and hot and fresh even though they put half of my order in his bag and half of his order in my bag.
NF
Nick Frederick
Dec 14, 2025
1.0
They don't wanna work. They need to close the place down or fire all that staff.
MS
Molly Smart
Dec 1, 2025
3.0
I wanted to try their new chicken strips so bad, but when I saw the price! Wow and they don't come with anything either!