Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally praised the burgers for being delicious and fresh, though some noted inconsistencies in quality and preparation.
Customer Service
Service experiences varied, with many highlighting friendly staff, while others reported rude behavior and slow service.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Value for Money
While some customers felt the food was worth the price, others criticized the high cost relative to the quality and portion sizes.
AO
Amy Noel O'Connell
3 days ago
5.0
Good was good but the staff were even better! Great experience!
TT
TheScotfree350
6 days ago
4.0
Great burgers, and their tots are good too!!!
DH
Diana Hovater
Jan 4, 2026
5.0
Thanks Emma for the great shake I loved it.
BB
bpjgr2025
Dec 29, 2025
5.0
I've been coming to this Smashburger for many years (almost every week) and the customer service and quality of the food is really good. Last night, I got my usual (Double All-American Smash) and it was cooked perfectly with really great flavor. Also, all of your employees are friendly, but a special shout-out to Wyatt who always greets me when I enter the restaurant and seems to take a lot of pride in his job.
GP
George Parkinson
Dec 26, 2025
5.0
Sitting here with a fresh burger tots and shake. They have friendly workers that make you feel welcome. Great job guys!
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular business hours of Smashburger?
Smashburger is open daily from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery service?
Yes, Smashburger offers delivery service and has specific delivery hours from 10:30 AM to 9:30 PM every day.
Can I order food online or via an app from Smashburger?
Yes, you can order online through Smashburger's website or via their mobile app available on the Apple App Store.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger accommodate families and children?
Yes, Smashburger welcomes families and children and has high chairs and a children's menu available.
What payment methods are accepted at Smashburger?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; cash-only is not required.
Is there outdoor seating available at Smashburger?
Yes, Smashburger offers outdoor seating for customers.
What nearby places can I visit when I come to Smashburger at Shopes at Route 725?
Nearby places include Smoothie King for smoothies and juices, The Village on 725 shopping center for various shopping options, and Jimmy John's for sandwiches, making it convenient for diverse dining and shopping experiences.
How can nearby locations like GameStop and Sports Clips enhance my visit to Smashburger?
While visiting Smashburger, you can also stop by nearby stores like GameStop for video games and electronics or Sports Clips for a haircut, making it convenient to combine dining with entertainment or personal care.
Are there options for health and wellness near Smashburger?
Yes, nearby Shawnee Optical offers eye care services and Aspen Dental provides dental care, so you can attend to health appointments conveniently in the same area as Smashburger.