Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
1,361 reviews
5 stars
680
4 stars
351
3 stars
135
2 stars
84
1 star
111
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the burgers for being delicious and fresh, though some noted inconsistencies in quality and preparation.
Service
Many reviews highlighted friendly and attentive staff, but there were also complaints about slow service and rude behavior from some employees.
Cleanliness
While some customers found the restaurant clean and inviting, others reported issues with cleanliness, particularly in the bathrooms.
Atmosphere
The atmosphere received mixed reviews; some found it welcoming, while others described it as lacking energy or needing a deep clean.
Pricing
Customers noted that while the food is good, some felt the prices were high for the quality received, especially with recent price increases.
- IEIcky ElfNov 15, 20252.0Ordered a bacon double cheeseburger and smash fries. Overall pretty meh. Too greasy (especially the fries) and nothing special. The bacon was soft and fatty rather than crispy. I may go again and order something else but frankly I’d rather go to Wendy’s, it’s cheaper and IMO a bit better. Service was good though.
- ECEmmett CoxNov 12, 20255.0Fresh hot burgers and nice store staff was trying but understaffed
- CEChassidy EskenOct 28, 20251.0I never do reviews on anyone even when I have bad service but I’ve tried to give this place a chance 3 times. The first two times I actually ordered food after the horrible customer service & the food was not worth it as I thought. This last time I didn’t even get a chance to order my food because the young dark skin girl with piercings all over her face at the counter was so obviously annoyed that she had to take orders that I got greeted by a big sigh and her putting her head between her shoulders so I decided to not even bother wasting my money. This place sucks lol
- LWLydia WOct 28, 20251.0They were out of black bean burgers, no other veg option. I find it hard to believe they were out of the most uncommonly ordered burger option, seemed like they just didn’t want to deal with it
- JDJustin DonaldsonOct 26, 20253.0We chose to dine in at smashburger, the cashier was very polite And explained some of the seasonings And differences between smash fries and regular fries, etc. We ordered our food and while waiting we were seated at a table with a partition. I happen to look over and there were two cockroaches on the wall One of the roaches went back up under the partition but the other one was still peeking his head out so I was able to take a picture of it. We went and got the manager and was trying to be discreet about it, but she seemed like she just did not care so my girlfriend walked her over to show her where they were so that they could possibly treat for them or remedy the situation (of course at a later time) and the Cockroach was halfway down the wall fully visible at that point. But again the manager did not seem like she cared in the least. So we changed tables to two open tables in the middle of the room. Received our food which was very good. Ate quickly and then left. I realize that most restaurants do have bugs or roaches, And they could come off of trucks or deliveries etc. But either this restaurant is fully infested and the manager already knows it or she does not care. That was our main concern. They do spread quickly, so we thought this would be something that they would want to know about so they could take care of the situation, but I guess not.
Frequently Asked Questions About Smashburger
What types of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular business hours of Smashburger?
Smashburger is open daily from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery service?
Yes, Smashburger offers delivery service and has specific delivery hours from 10:30 AM to 9:30 PM every day.
Can I order food online or via an app from Smashburger?
Yes, you can order online through Smashburger's website or via their mobile app available on the Apple App Store.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger accommodate families and children?
Yes, Smashburger welcomes families and children and has high chairs and a children's menu available.
What payment methods are accepted at Smashburger?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; cash-only is not required.
Is there outdoor seating available at Smashburger?
Yes, Smashburger offers outdoor seating for customers.
What nearby places can I visit when I come to Smashburger at Shopes at Route 725?
Nearby places include Smoothie King for smoothies and juices, The Village on 725 shopping center for various shopping options, and Jimmy John's for sandwiches, making it convenient for diverse dining and shopping experiences.
How can nearby locations like GameStop and Sports Clips enhance my visit to Smashburger?
While visiting Smashburger, you can also stop by nearby stores like GameStop for video games and electronics or Sports Clips for a haircut, making it convenient to combine dining with entertainment or personal care.
Are there options for health and wellness near Smashburger?
Yes, nearby Shawnee Optical offers eye care services and Aspen Dental provides dental care, so you can attend to health appointments conveniently in the same area as Smashburger.