Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally praised the food, highlighting the burgers and fries as delicious, though some noted issues with saltiness and overcooking.
Service
Many reviews commended the friendly and attentive staff, although there were instances of poor service and order mistakes.
Cleanliness
Feedback indicated that while some customers found the restaurant clean, others reported it as outdated and in need of better maintenance.
Atmosphere
The restaurant's ambiance received mixed reviews, with some enjoying the atmosphere while others found it lacking due to outdated decor.
MG
Mark Grubb
3 days ago
1.0
I ordered food for a pickup on 1/3/2026. When I went to the store to pick it up the store was closed at 5:00 p.m. on a Saturday. I've put in numerous complaints on their website which I was directed to do. I have yet to get a response. I just want my money back.
HG
Heather Gard
6 days ago
1.0
I don't know what's going on but I placed an order on the app on 1/3/26, it let me pay, and when I got there to pick it up, there was a sign on the door saying "Closed until Further Notice." I'd really like my money back, but so far no one is responding to my messages.
SB
Scott B
Dec 23, 2025
5.0
Never disappointed at Smashburger. The classic was very good and the tots were perfect.
KC
Kyle Coby
Nov 23, 2025
3.0
Food and service was outstanding! Friendly staff members and the food came out fresh. The interior is extremely outdated and somewhat gross. The seating is all worn out and the floors are old looking. Thankful for the wonderful staff and would be a 5 🌟 if the interior is updated a bit
HT
Harry Tullis
Nov 15, 2025
1.0
On Saturday, November 15, 2025, at approximately 4:30 pm my wife and I picked up a carryout order. I got a spicey smash burger jalapeño, and she got a Bacon Smash. When we got home and tried to eat them we both found that the burgers were pure salt and inedible. I called the restaurant located on Miller Lane Vandalia, Ohio and talked with Kammie and told her. She asked me to hold and the phone was later answered by a male, did not understand name, and I told him the same thing. He said OK and thanks as if that was okay. I told him I wasn't coming back up there but he needed to know the food wasn't edible. I told him I had safety concerns with the food and intended to contact corporate. Again he said thanks and nothing else. He never asked what was ordered, what time or anything. This makes no sense. Monday I intend to contact the Health Department and I'll save the food for them to examine since no esle seems concerned there was something wrong with the food. I'll let the Health Department check it
Unbelievable in Dayton, Ohio.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular dining hours at Smashburger in Dayton?
Smashburger is open daily from 10:00 AM to 9:30 PM.
Is delivery service available at Smashburger?
Yes, Smashburger offers delivery service every day from 10:30 AM to 8:30 PM.
Can I order Smashburger food online or via their app?
Yes, you can order Smashburger food online through their website or via the Smashburger app available on the Apple App Store.
Does Smashburger accommodate customers with dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options along with other comfort foods.
Does Smashburger have seating and is it wheelchair accessible?
Yes, Smashburger has seating available and features wheelchair accessible entrance, parking, seating, and restrooms.
Is Smashburger family-friendly and do they offer a children's menu?
Yes, Smashburger welcomes families and has a children's menu as well as high chairs.
What nearby places can I visit before or after dining at Smashburger?
Near Smashburger you can visit York Commons, a popular burger and fast-food restaurant area, as well as Winans Coffee & Chocolate for coffee and desserts, and Luxury Nail Spa for beauty treatments.
How can the nearby Navy Recruiting Station Dayton North help customers find Smashburger?
The Navy Recruiting Station Dayton North is a well-known landmark nearby which customers can use as a reference point to locate Smashburger conveniently.
Are there other dining options near Smashburger in the York Commons area?
Yes, besides Smashburger, nearby dining options include Subway, Chipotle Mexican Grill, and McAlister's Deli, providing a variety of fast food and restaurant choices.