Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,201 reviews
5 stars
461
4 stars
265
3 stars
186
2 stars
82
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including yelling and dismissive attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, both from AI and human staff, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food for being fresh and hot, others experienced cold or improperly cooked items, raising concerns about consistency.
Long Wait Times
Several reviews mentioned excessively long wait times in the drive-thru, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers noted exceptional service and friendly staff, indicating that experiences can vary significantly.
- JKJoe KellerNov 3, 20254.0They try to sale you a large combo meal next time will go to miami valley hospital eating ny way to a heart attack and died
- HGHolly GilmoreOct 26, 20251.0AI-generated order taker at the drive thru got our entire order WRONG. We attempted to correct it with the actual human in the drive-thru who also got our order WRONG. We waited for several minutes for our order; there were no other customers there at the time we were. Finally had to go inside to retrieve the order... that was way wrong. Never again; will give them a second chance until they stop using AI-generated technology that doesn't make anyone's life better.
- YHYutonda HarrisonOct 6, 20255.0Good customer service, fast service , hot food.
- JPJessie PottengerSep 30, 20251.0manager is rude and was yelling into the mic because the ai is confusing and i had to ask to speak to someone because i needed to confirm an order. won't be back.
- HLHeather LewisSep 25, 20255.0The staff was amazing the lady working went above and beyond exceptional service. Food tasted great.
Frequently Asked Questions About Rally's
What are the opening hours of Rally's at 5800 Springboro Pike?
Rally's is open daily from 10:00 AM. Sunday through Thursday close at 2:00 AM, while Friday and Saturday operate until 3:00 AM.
Does Rally's offer drive-thru service?
Yes, Rally's provides a drive-thru service for convenient ordering and pickup.
Can I order food online from Rally's?
Yes, you can order online through their delivery site or via DoorDash for delivery.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
What type of food and specialties can I expect at Rally's?
Rally's specializes in fast food including burgers like the Big Buford, All American Cheeseburger, Baconzilla, and their Famous Seasoned Fries.
Is the attire casual at Rally's?
Yes, the dress code is casual.
Are there nearby places where I can get automotive services around Rally's?
Yes, Auto Haus and Valvoline Instant Oil Change are nearby, perfect for car repairs or oil changes while you dine.
Where can I find a coffee shop near Rally's?
Tim Hortons, a local coffee shop, is nearby if you want a coffee before or after your meal at Rally's.
Are there convenience and gas stations close to Rally's?
Yes, Speedway and Kroger Fuel Center are close by, so you can fuel up your car and grab a bite at Rally's conveniently.
What measures has Rally's taken regarding health and safety during the Coronavirus pandemic?
Rally's has limited dining rooms, reduced patio and walk-up window capacity, and reinforces frequent handwashing and glove changes to ensure guest safety.