Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
While some customers praised the food as fresh and tasty, others experienced issues with incorrect orders and food safety concerns.
AI Ordering Issues
The AI drive-thru system received mixed reviews, with several customers expressing frustration over incorrect orders and poor communication.
Wait Times
Customers frequently complained about long wait times in the drive-thru, often exceeding 20 minutes.
Staff Attitude
Several reviews highlighted a lack of enthusiasm and poor attitude from employees, impacting the overall customer experience.
JC
Jeff Chandler
Dec 30, 2025
5.0
One the best fast food places around this area great employees and good food
GM
Gómez Media
Dec 30, 2025
1.0
As much as I hate the AI and whole heartily believe they’re taking human jobs, this establishment ironically had the AI doing more work than the people running the establishment
they had me (as a PATIENT doordasher, not a rushy one) stand in the cold and didn’t even tell me they wouldn’t serve me because i wasn’t in a car..
VI
Vargr Ór Óðin
Dec 18, 2025
5.0
Ill start with the bad, the A.I. drive through, i recommend asking to speak with an employee and refusing to answer its questions. This is a corporate issue not this stores issue though so it doesnt effect the full review.
The good, Went to try the new $1 wings, A decent wing is around $1.75 - $2.25 a wing so I didnt expect greatness, but boy was i surprised, best garlic parm and smokey BBQ wings I've had in the area, Buffalo wild wings is crap in comparison. Great job guys keep up the good work!
JJ
Jeff
Dec 8, 2025
1.0
Dont eat here. I Ordered grub hub delivery from this place today. I live 3 minutes away and food was here quickly but somehow my entire order was wrong and cold. The food they did send wasnt edible. Buns were stale and falling apart and the meat looked like it was soaking in water for 20 hrs. The chilli was black and smelled like hot dog water, and the bacon was just fat, no crunch at all. They need to hire an entire new crew because this is not acceptable. I paid 50 dollars for garbage.
AG
Adam Garverick
Nov 30, 2025
1.0
Only way to order in the Drive-Thru was by talking to a robot. The slot above the menu where the specials are normally displayed was sitting empty. I asked the robot to read me the specials. After several questions it finally said there was a 2 for $4 and a two for $6 option. I did the two for $6 option and it said my total was $6.50. I asked the employee at the window what the extra $0.50 was for and he just shrugged his shoulders and looked away. I considered driving off but I have always liked the food there and was hungry. This is my 2nd or 3rd time now dealing with the clunky robot and unenthusiastic help. Sadly this will be my last time enjoying the food there as the rest of the experience isn't worth the hassle... :-(
What are the opening hours of Rally's at 5800 Springboro Pike?
Rally's is open daily from 10:00 AM. Sunday through Thursday close at 2:00 AM, while Friday and Saturday operate until 3:00 AM.
Does Rally's offer drive-thru service?
Yes, Rally's provides a drive-thru service for convenient ordering and pickup.
Can I order food online from Rally's?
Yes, you can order online through their delivery site or via DoorDash for delivery.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
What type of food and specialties can I expect at Rally's?
Rally's specializes in fast food including burgers like the Big Buford, All American Cheeseburger, Baconzilla, and their Famous Seasoned Fries.
Is the attire casual at Rally's?
Yes, the dress code is casual.
Are there nearby places where I can get automotive services around Rally's?
Yes, Auto Haus and Valvoline Instant Oil Change are nearby, perfect for car repairs or oil changes while you dine.
Where can I find a coffee shop near Rally's?
Tim Hortons, a local coffee shop, is nearby if you want a coffee before or after your meal at Rally's.
Are there convenience and gas stations close to Rally's?
Yes, Speedway and Kroger Fuel Center are close by, so you can fuel up your car and grab a bite at Rally's conveniently.
What measures has Rally's taken regarding health and safety during the Coronavirus pandemic?
Rally's has limited dining rooms, reduced patio and walk-up window capacity, and reinforces frequent handwashing and glove changes to ensure guest safety.