Rally's

Reviews

• FM

  Franklin McClain

  1 day ago
  1.0
  had one of the worst fast‑food experiences of my life at the Rally’s on Smithville Rd. My wife and I ordered 2 Big Bufords, 2 Big Buford Combos, 1 Smokey Big Buford Combo, and 2 additional shakes. When I realized we didn’t receive everything, I tried to explain it to the employee at the speaker, but she cut me off, acted rude, and told me to pull out of the line. I parked and went up to the window hoping to get the rest of my order or at least talk to someone. Instead, the entire crew literally stood there staring at me like I wasn’t even there. No response, no apology, no attempt to fix the order—just ignoring me completely. I’ve never experienced service this unprofessional or disrespectful. For the amount of money we spent, the absolute bare minimum should’ve been basic communication. This location seriously needs new management and customer service training.
• RP

  Roy Price

  3 days ago
  1.0
  The Woman working drive thru at 1:30am was EXTREAMLY RUDE....
• JJ

  Jazzlin

  4 days ago
  3.0
  Haven't had Rally's in a while and happened to see an ad for their strawberry cheesecake bites which were alright, some didn't have much filling though which was disappointing. (Don't expect them to look like the picture either lol..but that's pretty common for fast food.) But anyway this is why we ended up at Rally's. I did an online order and admittedly got there a bit later than what it showed my available pickup time to be. So, I was prepared for the fact that it wasn't going to be the hottest meal. (However reading reviews it seems whether I'd had been on time or not this was the most likely outcome anyway.) But I went through the drive thru to pickup my order and the dude was cool about it and handed my order to me ..but then told me next time to know to pull up over there without really clarifying but I assume he meant the other window though. Idk why utilizing the line that clearly makes most sense for a vehicle with 1 person is considered incorrect though. If I used the other drive thru line with it just being me in the car that would make the pass over quite a bit awkward, leaning over my passenger seat to reach for a full drink carrier. ..idk I've never really understood the necessity of the two drive-thru lines here anyway as I've never seen the place busy. But okay cool, again it's not common for us to order from here anyway so I just apologized and said okay and continued on my way. But when I got home and started passing out orders is where the main disappointment is, both drinks and fries weren't even filled adequately. The apple pies that came or were supposed to come with two of the orders weren't included. Despite us ordering different burgers they were all visibly the same thing as far as we noticed. I was looking forward to the dang pie so that's where a lot of my saltiness comes into play. But everything combined when paying $40 was just frustrating. I will say the cheeseburger I had, whatever kind it was tasted pretty good. I didn't bother with the fries but I will take the blame there with my lack of time management skill. All in all probably will continue to be one of those very, very rare once in a blue moon type places. And judging by others reviews...which I should have looked at BEF0RE choosing to eat here, Rally's should be sweating when it comes to this location cause good lort.
• YY

  youknowmee

  Dec 30, 2025
  5.0
  I love the automated system. Food is always delicious. Awesome meal deals.
• JJ

  Jeeba Jones

  Dec 30, 2025
  2.0
  My sandwich was completely out of wrapper sitting on bottom of bag with fry boxes and rest of food sitting on top. Food was cold and my wife's burger was falling apart because it was thrown together and bun and lettuce etc was barely on top and sliding off and wrapped that way

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