McDonald's

3.3
1920 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4501 Linden Ave, Dayton, OH
45432, United States

Hours

Reviews

3.3
1,920 reviews
5 stars
571
4 stars
402
3 stars
353
2 stars
205
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of accountability.

Drive-Thru Experience

Many customers experienced long wait times and order inaccuracies in the drive-thru.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
  • JJ
    Junebug
    Nov 16, 2025
    3.0
    Dine in order was screwed up. Went to the counter and 3 employees looked at me and ignored me. No one manning the counter. You have to wait forever for someone to acknowledge you. Whatever happened to customer service skills with people. Anyone could have helped me. So frustrating.
  • OO
    Olivia
    Nov 16, 2025
    2.0
    I went though the drive thru and had a code for a free sandwich, which I had loaded as I got up to the speaker, because I know their app codes can be finicky if you do otherwise. Well, I gave them my code and it didn’t work. I even showed them the code and what it said when I got to the window. They gave me no options nor fixed the problem on their end. Any other McDonald’s promos it off when this happens. Absolutely terrible service. I shouldn’t have to pay for a sandwich that I have a code to get it free because of a reward. Do better.
  • RC
    Ronnie Charles
    Nov 5, 2025
    4.0
    Good people eating
  • AB
    Alexis Brown
    Nov 2, 2025
    1.0
    Manager with short black hair with color underneath was yelling at her crew today around 12 .seemed stressed had to wate 17 mins for a remake on a sandwich. The poor minors in the red hats looked clueless .instead of yelling at your crew where customers can hear you how about strategie on how to work threw the fast pace environment and process things successful. Food is to expensive to have to wate 17 mins for a remake sandwich when the rest of my food is now.cold now .stop making excuses that customers don't want to hear and just fix the problem
  • JL
    J Lyle
    Sep 26, 2025
    1.0
    Needs better management called in on a complaint manager wouldn’t give me his name so I could report him very poor customer seevice last six reviews have been one star that should tell you something

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4501 Linden Ave, Dayton?

The McDonald's at 4501 Linden Ave, Dayton is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM until 11:59 PM on weekdays and Sunday, and until 12:59 AM on Fridays and Saturdays.