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McDonald's

3.1
(1862 reviews)

Business Details

3918 Free Pike, Dayton, OH
45416, United States
(800) 256-4479
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3918 Free Pike, Dayton, OH
45416, United States

Hours

Reviews

3.1
1,862 reviews
5 stars
488
4 stars
317
3 stars
396
2 stars
212
1 star
449

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior from employees.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with long wait times being a common theme.

Food Quality

While some customers praised the freshness of the food, there were significant complaints about cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • JS
    Jason Spery
    Feb 2, 2026
    1.0
    Worst McDonald's IN DAYTON!! Employees openly discuss NOT doing their job!! Pink Haired lady Manager is Rude and doesn't know anything about running a McDonald's, Is rude and has attitude with customers because her employees cant fill simple orders on time. Do Not Order Doordash or Uber from here! here! Constantly Wrong and cold. Needs new Entire Management Staff. Entire new employee roster. That might fix it.
  • ZZ
    ZORO
    Jan 30, 2026
    1.0
    This place does not acknowledge you are in the lobby. After getting my food, several times I have had items missing and incorrect. ALWAYS check your bag before leaving here. Most of the workers cannot count to 4 and seem to leave an item or two out. A meal is a burger, fries and drink, most times I have to go back and get my fries. They seem to lose count around 2. Its rare if they make it to 3 or 4 lol. Again always double check the bag.
  • SS
    Shawn
    Jan 30, 2026
    1.0
    Terrible service, was left waiting for 30 minutes to be helped inside and pay for my order after I ordered on the kiosk, mean while someone walks in for an interview 10 mins after I ordered and was offered a free burger while he waited and it came out in 2 minutes, my family ended up leaving after placing our order and not being helped at all. Definitely do not go inside and order.
  • PH
    Pierre Hoosier
    Jan 28, 2026
    4.0
    Went through the drive thru and everything was on point. First time the burger 🍔 looked like the picture, everything was fresh and hot ... Bravo 👏 👏
  • JF
    Julita Famiya
    Jan 26, 2026
    1.0
    Not cool at all I would rather go at Wendy's

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3918 Free Pike, Dayton?

McDonald's at 3918 Free Pike in Dayton is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 8:00 PM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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