Jimmy John's

3.6
286 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1157 Brown St, Dayton, OH
45409, United States

Hours

Reviews

3.6
286 reviews
5 stars
139
4 stars
46
3 stars
18
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and unhelpful management.

Delivery Problems

Many reviews highlighted significant delays and issues with delivery, including orders marked as delivered but never received.

Food Quality

While some customers praised the freshness and taste of the food, others complained about incorrect orders, bland sandwiches, and unsatisfactory portions.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food quality and quick service during their visits.
  • SA
    Sabrina A.
    Dec 1, 2025
    5.0
    I love Jimmy John's! But this last visit i was disappointed 😞 I ordered a tuna club at it was delicious but they skipped on the tuna this time. There was barely any on there and the bread overpowered the sandwich. I will still go back but next time I will ask them to put enough on there to taste the tuna this time, lol.
  • HC
    Holly Cox
    Jul 28, 2025
    1.0
    Sandwich was made incorrectly a couple weeks ago and spoke with the store manager. Store manager wrote my name down and when I went today at 8:20pm. The manager Josh said he can't do anything about it. They don't wrote names down. He stood cowardly behind Jake and did not present as a manager. Totally handled the situation horribly. A manager is supposed to rectify a situation. Possibly the wrap I ordered that was incorrect could gave had meat in it like ordered and this xould have been avoided. Josh has no business being a manager the way he spoke with me. But no worries I went jersey mikes. Leaving this review was worth the 10 meatless wrap. Do better.
  • DS
    Daniel Simon
    Jul 25, 2025
    5.0
    Freaky fast
  • JM
    Jaclynn Mims
    May 8, 2025
    1.0
    Freaky fast 💨 is a bust. I have been waiting an hour. Stilllll waiting… I even called and was told the driver was on the way. This location is two streets over my from office. This isn’t the first time this delivery has been as issue. Fix your processes and fix your slogan please!
  • TP
    thomas parks
    Nov 25, 2016
    5.0
    Always fresh and delicious.