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Five Guys

4.3
(1156 reviews)

Business Details

1143 Brown Street, Dayton, OH
45409, United States
(937) 222-2325
https://restaurants.fiveguys.com/1143-brown-street

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1143 Brown Street in Dayton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1143 Brown Street, Dayton, OH
45409, United States

Hours

Reviews

4.3
1,156 reviews
5 stars
706
4 stars
273
3 stars
85
2 stars
36
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and attentive, while others were inexperienced or inattentive.

Food Quality

Customers generally praised the burgers and fries for their taste and quality, though there were complaints about inconsistency and issues like undercooked meat.

Pricing

Many reviews noted that the prices are considered high, with several customers expressing that the cost does not always match their expectations for value.

Cleanliness

Several customers commented positively on the cleanliness of the restaurant, while others reported issues with dirty conditions.
  • DT
    DJ THOMAS
    Jan 14, 2026
    5.0
    Flo, He assisted me with polite, respectful, and efficient customer service, even while managing a stressful situation. What stood out most was his calm demeanor, clear communication, and ability to lead without escalating tension. He handled everything smoothly and made sure customers felt heard and taken care of. It’s clear he is a seasoned leader who takes pride in his role and sets a positive tone for both staff and customers. This level of professionalism makes a real difference and reflects well on the entire location.
  • JM
    Joann Manhardt
    Dec 18, 2025
    5.0
    This is our "go to" stop on our trips between SC and Indiana. The food is always great (especially the fries). The parking is a bit awkward but there is plenty of it. Only 5 minutes off of 35 - early on/off. It's clean and comfortable. Highly recommend!
  • CN
    Christopher Noel
    Dec 3, 2025
    5.0
    It's the Milker of burgers- it doesn't get any better than this. Delicious EVERY time!
  • JS
    J S
    Nov 30, 2025
    1.0
    Placed online order at 6:15pm. Didn’t get my order until 6:50pm. Arrived at 6:20 and gave my name and the employee said it would be a minute. After 15 minutes I asked again and they couldn’t find my order. Then they said the ticket never printed out. During the 30 minutes I waited for a mini bacon cheeseburger and fries, I saw a female employee grab a male employees buttocks which seemed to make him uncomfortable. I saw another employee clean a mess on the floor with his gloves hands and then proceed to continue to prep fries without changing his gloves. The manager told the team about the dirty bathroom in detail while we all waited. The drink machine was broken and there were no carbonated beverages. And the floor in the dining room and behind the counter was dirty with trash and spilled drinks. Manager apologized and offered me a free drink. But my meal was supposed to come with a drink so he offered a milkshake but I wasn’t going to wait for it. Never coming back to this location again. First time and last time.
  • SR
    Shannon Russo
    Nov 2, 2025
    5.0
    My kids ordered from here, and someone stole the food for delivery. I called the store and the General Manager went above and beyond to make it right. I really appreciate her thoughtfulness, expedience and great disposition. Thanks, Shannon R.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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