Dunkin'

3.9
498 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dayton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2815 Harshman Rd, Dayton, OH
45424, United States

Hours

Reviews

3.9
498 reviews
5 stars
278
4 stars
74
3 stars
29
2 stars
33
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Product Quality

Feedback indicated mixed experiences with food and drink quality, including complaints about cold items and incorrect ingredients.

Cleanliness

Several customers noted unsanitary conditions, including hair in food and dirty environments.

Staff Friendliness

While some customers appreciated the friendly interactions with staff, others felt that the service was lacking in warmth and attentiveness.
  • KT
    Kurt Triftshouser
    Dec 14, 2025
    1.0
    Horrible service drive though staff argued over items they have on the menu, got order wrong, accused me of being cheap for asking for the correct item even after offering to pay the difference.
  • ES
    Emily Snyder
    Nov 5, 2025
    1.0
    I go to Dunkin everyday. I spend almost 14 dollars everyday! More when I get food. When I say this is the worst Dunkin around I mean it with my whole soul and being. When I spend that much money on a drink, I want my cup full. For about a week now, I've been down about an inch from the top. Below that little line too so I know what I'm talking about. During Halloween I got a bucket. 50 munchkins right? Wrong. I ate 5, and my husband said it looked low and I was thinking it already. We counted 35 (counting the 5 I ate mind you) and I was shocked. I didn't call and complain because there was no way that they could miss count that much right? I am now really thinking they did! And I saw them making my drink one day and the cup was maybe half full. And then they filled it full of ice. I get two expresso, it should be fuller than that no? I pay extra for the extra in it. Let's just boil this down to the fact that I will stop being a dunkin customer. This one is the closest to my needs, and when I can't rely on it, they won't get my business anywhere. P.S. when I go to others stores it's amazing. I did almost call and give compliments when I got a coffee at a different store (Beavercreek) last week. But I don't have time for that everyday.
  • JS
    John Steed
    Nov 3, 2025
    5.0
    You can't go wrong with a quick sugar high from Dunkin..lol.
  • LL
    Liv
    Oct 13, 2025
    1.0
    Welp. The lady at the window handed me the last of my order and then just turned around. I know we concluded our transaction but umm a “have a nice day” or something would’ve been cool. Last week I had to go back in twice from them giving me the wrong order and then only giving me half my order. Like the food is good but it can be expensive.
  • EH
    Emily Hood
    Oct 1, 2025
    2.0
    Somebody explain to me why this store has a "second lane" for mobile orders but yet when you go thru that side, the staff tells you to merge into the really long line? Yeah cuz theyll love me cutting the line. I ended up going in and they messed up my mobile order and I didnt realize it until I was nowhere near the store. Sourdough bacon egg cheese looks nothing like a sausage egg and cheese on an English muffin. Ill stick to a different Dunkin.

Frequently Asked Questions About Dunkin'

What are the holiday special drinks available at Dunkin' in Dayton, OH?

This holiday season, Dunkin' in Dayton offers the NEW Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher.

What are the operating hours for Dunkin' at 2815 Harshman Rd, Dayton?

Dunkin' is open Monday to Thursday and Saturday from 4:00 AM to 8:00 PM, Friday from 4:00 AM to 4:30 PM, and Sunday from 5:00 AM to 8:00 PM.