Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dayton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff behavior is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessionalism from certain employees.
Food Quality
Many customers express dissatisfaction with the food quality, citing issues like cold or burnt items, while some enjoy the donuts and coffee.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, although some customers report that their orders are consistently correct.
Cleanliness
Concerns were raised about cleanliness, particularly regarding the dining area and food preparation surfaces.
Speed of Service
While some reviews commend the quick service, others mention long wait times and chaotic experiences during busy hours.
JB
Jill Brady
Feb 14, 2026
1.0
Not sure what is going on but this location can't never get an order right? $7 coffee should definitely be made as ordered, went through twice for a sec chance to correct it... nope still wrong! Definitely missing the mark! Get it together!
RM
Rebekah Mullins
Jan 13, 2026
5.0
My coffee was great! Quick and del
RH
Rosario Hernandez
Jan 5, 2026
1.0
The workers are NOT friendly and they CANNOT do their job properly, food is always burnt and coffee always tastes horrible and never the same. Terrible dunkin location. Its not worth it.
RR
Rene Reed
Dec 18, 2025
1.0
I have no idea why but the employees at this location aren’t friendly and even when something is their own mistake and you very sweetly let them know (like for example I just ordered a cookie butter cold brew with cream and she didn’t put cream in it) she didnt say a single word just slammed the window shut and remade it and I saw her in there with her coworkers getting so mad about it. I was the only car there too. This isn’t the first time an employee has freaked out over their own mistake when I’m the very only car there and in the past I’ve been absolutely shocked at the treatment and rudeness and childish fits and attitude the employees here give. They act so traumatized over their own little mistake lmao. Like you literally make coffee for a living having to remake a coffee that YOU messed up is not the hardest job out there I promise. This isn’t the local ER or open heart surgery. This is pressing some buttons and stirring a drink and if that’s going to cause you to be so angry thennnn go welcome people into a grocery store💀One time I even spoke to a manager here about one of the girls working here and he said “yeah she’s a problem.” But it seems a lot of the girls here are. It’s crazy how I don’t get mad at them for their mistakes but then they get mad at me for sweetly just wanting what I ordered at the speaker. People are spending their hard earned money here the very least you can do is give them what they ordered without acting like you’re doing something hugely wrong. Nearly all the reviews talk about how horrible this place is. Clearly they’re not doing their job right. Won’t be back.
AS
andrea sullivan
Dec 17, 2025
5.0
Awesome service! They definitely show that they care about their customers! Above and beyond service!