Business Details
5120 North Main Street, Dayton, OH
45415, United States
Certified by Donatos Pizza • Feb 08, 2026
(937) 275-2700
Certified by Donatos Pizza • Feb 08, 2026
https://www.donatos.com
Certified by Donatos Pizza • Feb 08, 2026
About
Certified by Donatos Pizza • Feb 08, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Donatos Pizza • Feb 08, 2026
Hours
Certified by Donatos Pizza • Feb 08, 2026
Reviews
3.7
565 reviews
5 stars
262
4 stars
110
3 stars
58
2 stars
28
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.
Food Quality
Mixed feedback on food quality; while some customers enjoyed the pizza, many reported issues such as undercooked or burnt pizzas.
Order Accuracy
Frequent complaints about incorrect orders and lack of communication regarding order status.
Delivery Issues
Many customers experienced delays in delivery, with some orders arriving cold or not at all.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences during less busy times.
- CDChelsea DJan 2, 20261.0My family has been longtime Donatos customers, but this will be our last order. The employee who answered the phone, Erica, was extremely rude to my grandmother, repeatedly cut her off, and ultimately hung up on her. That level of disrespect is unacceptable!!! Especially over a simple pizza order. I truly hope better customer service training is provided. There was no justification for ending the call that way. Corporate will be contacted. Based on recent Google and Yelp reviews, it’s clear we’re not the only ones who’ve had a horrible experience. Do better.
- ECeric connerJan 2, 20265.0Try the bacon chicken pizza it's great
- CSChristy SmithDec 31, 20251.0When you have people who couldn't care less about your order, and you supporting local businesses, go here.
- MGMarcus GreeneNov 3, 20251.0Horrible customer service. If you have somewhere to be or have to go for to work don’t go here. Wife went before work had a bad experience
- KCKrissa CreechOct 14, 20254.0Usually hits the mark, customer service can be hit or miss when calling in but any complaints typically get resolved in a timely fashion. Definitely have the best experiences in the afternoon into mid evening issues arise later on after 8-9. I've had delivery drivers make return trips out of the kindness of their heart to bring back missing sour cream packets and I've also had drivers deliver smushed room temperature pizzas.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza on weekdays?
Donatos Pizza is open from 10:30 AM to 11:00 PM Monday through Thursday, and from 10:30 AM to midnight on Friday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Where is Donatos Pizza located?
Donatos Pizza is located at 5120 North Main Street, Dayton, OH 45415, USA.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order from Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza via their iOS app available on the Apple App Store and the Android app on Google Play Store.
Does Donatos Pizza accommodate families and have seating available?
Yes, Donatos Pizza welcomes families, offers seating, has high chairs, and restroom facilities.
What nearby restaurants can I visit before or after dining at Donatos Pizza?
Nearby restaurants include Wendy's, Freshway, and Penn Station East Coast Subs, offering a variety of fast food and American cuisine options.
Are there any convenient pharmacies close to Donatos Pizza?
Yes, Walgreens Pharmacy and CVS Pharmacy are nearby, useful for picking up any essentials during your visit.
Is there a park nearby where I can relax after enjoying my meal at Donatos Pizza?
Sinclair Park is a nearby park where you can relax after your meal at Donatos Pizza.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website