Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.7
562 reviews
5 stars
261
4 stars
110
3 stars
58
2 stars
28
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Food Quality
Mixed feedback on food quality, with some praising the pizza and others reporting issues like undercooked or cold food.
Delivery Issues
Many customers experienced delays in delivery, with some orders arriving late or incorrect.
Order Accuracy
Frequent complaints about incorrect orders and lack of resolution when issues were raised.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
- MGMarcus GreeneNov 3, 20251.0Horrible customer service. If you have somewhere to be or have to go for to work don’t go here. Wife went before work had a bad experience
- KCKrissa CreechOct 14, 20254.0Usually hits the mark, customer service can be hit or miss when calling in but any complaints typically get resolved in a timely fashion. Definitely have the best experiences in the afternoon into mid evening issues arise later on after 8-9. I've had delivery drivers make return trips out of the kindness of their heart to bring back missing sour cream packets and I've also had drivers deliver smushed room temperature pizzas.
- JRJ.T. ReeseOct 4, 20252.0Ordered two 12" pizzas and they was terrible. Donatoes used to have some of the best pizza around dayton. Im forcing my self to eat the pizza cause I don't like to waste money but I will not be going back
- DDDallas DanielsSep 21, 20255.0Good online deals and good food
- SKSelam KebedeAug 27, 20251.0Ordered a large pizza around 9:30 and nothing came for an hour so I called back the store to check status and no answer. The store closed at 11pm and I didn’t get any update about my order. Second time this has happened. Wouldn’t recommend this location. Won’t order again
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza on weekdays?
Donatos Pizza is open from 10:30 AM to 11:00 PM Monday through Thursday, and from 10:30 AM to midnight on Friday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Where is Donatos Pizza located?
Donatos Pizza is located at 5120 North Main Street, Dayton, OH 45415, USA.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order from Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza via their iOS app available on the Apple App Store and the Android app on Google Play Store.
Does Donatos Pizza accommodate families and have seating available?
Yes, Donatos Pizza welcomes families, offers seating, has high chairs, and restroom facilities.
What nearby restaurants can I visit before or after dining at Donatos Pizza?
Nearby restaurants include Wendy's, Freshway, and Penn Station East Coast Subs, offering a variety of fast food and American cuisine options.
Are there any convenient pharmacies close to Donatos Pizza?
Yes, Walgreens Pharmacy and CVS Pharmacy are nearby, useful for picking up any essentials during your visit.
Is there a park nearby where I can relax after enjoying my meal at Donatos Pizza?
Sinclair Park is a nearby park where you can relax after your meal at Donatos Pizza.