Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the pizza for being delicious and fresh, but there were numerous complaints about cold, undercooked, or poorly prepared food.
Service Issues
A significant number of reviews highlighted poor customer service, including rude staff, long wait times, and issues with online orders.
Order Accuracy
Customers frequently reported problems with order accuracy, including missing items and incorrect orders.
Pricing Concerns
Several reviews mentioned that the prices were high, especially considering the quality and service issues.
Staff Friendliness
While some customers appreciated the friendly staff, others noted inconsistency in service quality.
DD
Dallas Daniels
Dec 25, 2025
5.0
Great pizza if ya can get at a discount online
DV
Dustin Voge
Dec 13, 2025
1.0
This place is a joke! I placed an online order at 5:48pm today, 12/13/2025... It's now 7:04pm and I called for an update since I never got my food. They said "a door dash driver should be here soon" I'm not eating food that's been sitting there for over an hour. I'll never order from here again.
CT
Chris Turtle
Dec 10, 2025
4.0
If you order ahead give it an extra 20 minutes. Food is great!
CD
Chris Dove
Dec 2, 2025
5.0
Excellent Pizza and service with a smile 😁
JN
john nadeau
Nov 22, 2025
1.0
When you try to order and you have to repeat yourself five times and they still don’t get it. Great way to ruin a business no thank you good luck.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts cash, American Express, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through an app?
Yes, you can order Donatos Pizza through their iOS app available on the Apple App Store and the Android app available on Google Play.
Is Donatos Pizza wheelchair accessible and family-friendly?
Yes, Donatos Pizza has a wheelchair-accessible entrance and welcomes families.
What nearby places can I visit before or after dining at Donatos Pizza?
You can visit nearby places like Dayton Art Glass Co. for art, or relax at Stowaway Lounge and Carmichael's Pub to enjoy drinks.
Are there fitness centers near Donatos Pizza?
Yes, Getrealfit gym and Tenbears Martial Arts Academy are nearby, great for fitness enthusiasts visiting the area.
What public services are located near Donatos Pizza?
Nearby public services include the Dayton Police Department 2nd District and Dayton Fire Station 15, providing community safety and emergency services.