Donatos Pizza

Reviews

• NC

  Nikki Croft

  Oct 12, 2025
  1.0
  I watched the employees take a DoorDash order from a dasher to give to a customer in the window. Making the dasher and their customer wait even longer for them to remake the pizza. I hope you understand that the dashers are like your delivery service. Making the dasher and their customer wait. This has happened several times. Maybe work on this and think it through before your rude to dashers
• BC

  Barbara Couch

  Aug 27, 2025
  1.0
  The man that was at the counter was very rude, I though I had order the Oreo things and it didnt work so I was just going to order some and he got a huge attitude.. It might be best for your business to have better customers service..
• MS

  Matthew Smith

  Aug 3, 2025
  1.0
  We have tried this location multiple times, we live in a grey area. In Beavercreek but on the edge of Riverside. The last time we called and used the AI answering system. It took our order and our money. Never showed up, they closed at 10, we ordered at 8:45. We did get our money returned the next day. Luckily Cousin Vinnys was still open and delivered a perfect order. We tried Donatos online ordering tonight, hoping for better results then calling. Well...order was said to be 45-55 minutes away. After 90 minutes we called and were told it was out for delivery. Our order showed up about 10 minutes later, cold and no sour cream for our chicken mariachi pizza. We will not be ordering from this location again.
• JJ

  Jclaker24

  Jul 5, 2025
  1.0
  Bad all a round experience Bad undertrained staff Burnt pizza They were out of what I ordered and substitute something else with our refunding the difference if you pay extra for thick crust you should get a thick crust if you pay extra for a large and all they have is medium you should not be charged for a large Did come back for a refund after opening the pizza box and finding it to be totally burnt manger on duty struggled at completing this still waiting for my card to be refunded. Didn't seem to know what they were doing set the head to oven set to the wrong temperature no spicales or coupons
• DS

  Dustin Norvell Sr.

  Jun 28, 2025
  1.0
  One of the rudest people I have ever dealt within the food industry. Food was late, incorrect, and cold. When calling to ask about my order , the person answered the phone with "What do you need" , then asking where my food was , his reply was "`what do you want me to do about it", completely rude and unprofessional. I will never order from this location ever again.

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