Donatos Pizza

3.7
237 reviews
Gotta love more™.

Business Details

5600 Airway Road, Dayton, OH
45431, United States
(937) 259-9559
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
5600 Airway Road, Dayton, OH
45431, United States

Hours

Reviews

3.7
237 reviews
5 stars
115
4 stars
45
3 stars
19
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the pizza quality, including burnt, undercooked, and poorly made pizzas, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving cold or incorrect, contributing to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting positive experiences with specific staff members and the overall taste of the pizza.
  • KT
    Kimberly Tracy
    Dec 10, 2025
    1.0
    I am not sure what you have done but the pizzas are horrible. Donates used to be my favorite, then thongs changed so I started getting pizza from other providers. They were closed so I decided to try Donato again. The grit on the bottom of the pizza doesn't make sense, gets all over my clothing. The crust tastes like flour, dough and over powers everything else. I had olives, banana peppers and pepperoni. All I could taste was flour. Please go back to the way you made pizza decades ago. I just threw the rest of the pizza away it was that bad.
  • NC
    Nikki Croft
    Oct 12, 2025
    1.0
    I watched the employees take a DoorDash order from a dasher to give to a customer in the window. Making the dasher and their customer wait even longer for them to remake the pizza. I hope you understand that the dashers are like your delivery service. Making the dasher and their customer wait. This has happened several times. Maybe work on this and think it through before your rude to dashers
  • BC
    Barbara Couch
    Aug 27, 2025
    1.0
    The man that was at the counter was very rude, I though I had order the Oreo things and it didnt work so I was just going to order some and he got a huge attitude.. It might be best for your business to have better customers service..
  • SJ
    Sasha Jordan
    Feb 15, 2020
    5.0
    This is way better than Papa John Pizza. I Oder individual veggies pizza and the taste was just natural and it really sit well in my tummy. The PaPa John Pizza leaves a heavy load and it really does not process well in the tummy. Definitely I will come again with my family. The workers are very professional.
  • AS
    Audrey Smedley
    Sep 29, 2017
    4.0
    Very good pizza

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Dayton, OH?

Donatos Pizza is open from 10:30 AM to 10:00 PM from Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Donatos Pizza

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Certified February 15, 2026Yext Knowledge Graph
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