Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Food Quality
Customers generally praised the quality of the ice cream and blizzards, although there were complaints about incorrect orders and limited food options.
Cleanliness
The location is noted for being clean, but there were occasional mentions of unsatisfactory conditions and service during busy times.
Atmosphere
The small size of the location is frequently mentioned, with some customers finding it charming while others noted it as a drawback.
Value
Many customers appreciated the reasonable prices, often expressing surprise at the affordability given their special requests.
CB
Collin Belcher
3 days ago
1.0
Would rate 0 stars if I could. Employees are too busy standing in the 8x8 lobby on their phone and having the door locked rather than being open. Plus the boss is too busy to update the hours to Google supposedly even though the hours are correct on Google but not according to the worker that answers the phone when they are "closed", which are actually during operating hours. Plus no manager on closing shift, which is a big no no in the business world. Congrats dairy queen, continue ruining Good things just like 99% of businesses in America. Time to raise the prices for your product and continue having poor service.
SB
Shana Bucklew
3 days ago
1.0
Closed 30 minutes early and then tried to lie about the closing time on the phone. They also said there's no managers at the store to speak with and then the employee proceeded to hangup the phone on me for simply stating ok if the hours have changed then they should update them, to which she replied the owner is to busy to do that. Smh. Do better
EW
Ethan Woessner
Nov 14, 2025
1.0
Closed 30 minutes early
CL
Chuck Leonhardt
Nov 14, 2025
5.0
I come to the Dairy Queen quite often and always getting a banana split. There’s a huge disparity between the kindness and the quality of the items I get Victor and a couple of his cohorts are wonderful. Victor always is very polite sweet and makes a great banana split there’s a young girl that makes an awesome banana split and then there’s another gentleman with reddish color hair. That does great job too. The rest of the staff I have to admit or not that great. They’re not attentive often times messing around not being Interested in working just seemingly teenagers just goofing off but we’re lucky to have three or four excellent excellent people working there Victor being one of them
LS
Lisa Scozzari
Oct 11, 2025
5.0
I came to visit from out of town.
Margie was the nicest person!
She went above and beyond to help me out.
This is the cutest Dairy Queen I've ever seen in my life!
Frequently Asked Questions About Dairy Queen (Treat)
What types of frozen treats does Dairy Queen (Treat) in Dayton offer?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
What are the opening hours of Dairy Queen (Treat) on weekdays?
From Monday to Thursday, Dairy Queen (Treat) is open from 10:00 AM to 9:00 PM, and on Friday from 10:00 AM to 10:00 PM.
Is Dairy Queen (Treat) wheelchair accessible and family-friendly?
Yes, the location offers wheelchair accessibility and is welcoming to families with children, with outdoor seating and seating available.
Where is Dairy Queen (Treat) located?
It is located at 4812 Airway Rd, Dayton, OH 45431-1474, United States.
Does Dairy Queen (Treat) offer mobile ordering and rewards?
Yes, they provide mobile ordering and rewards along with mobile deals through their app.
Are there any holidays when Dairy Queen (Treat) is closed?
The store is closed on November 27 and 28, December 24 and 25, December 31, and January 1.
Can I order Dairy Queen (Treat) products online for pickup at the Dayton location?
Yes, you can order for pickup through their online ordering link on the Dairy Queen website.
What nearby automotive services are available close to Dairy Queen (Treat) on Airway Rd?
Nearby automotive services include Absher Automotive, Precision Tune Auto Care, R Way Motors, Firestone Complete Auto Care, and several auto sales dealers like Cousin's Auto Sales and Squad Auto Sales.
What dining options are near Dairy Queen (Treat) for a meal before or after your ice cream?
Nearby dining includes El Gallo Cocina Mexicana, Limh Restaurant (Vietnamese cuisine), Xuan Vietnamese Cuisine dessert shop, Taco Bell, and Wendy's fast-food restaurants.
Are there any shopping centers nearby Dairy Queen (Treat) in Dayton?
Yes, the Airway Shopping Center is nearby, offering various retail options for visitors.