Dairy Queen (Treat)

4.3
753 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
4812 Airway Rd, Dayton, OH
45431-1474, United States

Hours

Reviews

4.3
753 reviews
5 stars
477
4 stars
159
3 stars
56
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Food Quality

Customers generally praised the quality of the ice cream and blizzards, although there were complaints about incorrect orders and limited food options.

Cleanliness

The location is noted for being clean, but there were occasional mentions of unsatisfactory conditions and service during busy times.

Atmosphere

The small size of the location is frequently mentioned, with some customers finding it charming while others noted it as a drawback.

Value

Many customers appreciated the reasonable prices, often expressing surprise at the affordability given their special requests.
  • CB
    Collin Belcher
    3 days ago
    1.0
    Would rate 0 stars if I could. Employees are too busy standing in the 8x8 lobby on their phone and having the door locked rather than being open. Plus the boss is too busy to update the hours to Google supposedly even though the hours are correct on Google but not according to the worker that answers the phone when they are "closed", which are actually during operating hours. Plus no manager on closing shift, which is a big no no in the business world. Congrats dairy queen, continue ruining Good things just like 99% of businesses in America. Time to raise the prices for your product and continue having poor service.
  • SB
    Shana Bucklew
    3 days ago
    1.0
    Closed 30 minutes early and then tried to lie about the closing time on the phone. They also said there's no managers at the store to speak with and then the employee proceeded to hangup the phone on me for simply stating ok if the hours have changed then they should update them, to which she replied the owner is to busy to do that. Smh. Do better
  • EW
    Ethan Woessner
    Nov 14, 2025
    1.0
    Closed 30 minutes early
  • CL
    Chuck Leonhardt
    Nov 14, 2025
    5.0
    I come to the Dairy Queen quite often and always getting a banana split. There’s a huge disparity between the kindness and the quality of the items I get Victor and a couple of his cohorts are wonderful. Victor always is very polite sweet and makes a great banana split there’s a young girl that makes an awesome banana split and then there’s another gentleman with reddish color hair. That does great job too. The rest of the staff I have to admit or not that great. They’re not attentive often times messing around not being Interested in working just seemingly teenagers just goofing off but we’re lucky to have three or four excellent excellent people working there Victor being one of them
  • LS
    Lisa Scozzari
    Oct 11, 2025
    5.0
    I came to visit from out of town. Margie was the nicest person! She went above and beyond to help me out. This is the cutest Dairy Queen I've ever seen in my life!

Frequently Asked Questions About Dairy Queen (Treat)

What types of frozen treats does Dairy Queen (Treat) in Dayton offer?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.

What are the opening hours of Dairy Queen (Treat) on weekdays?

From Monday to Thursday, Dairy Queen (Treat) is open from 10:00 AM to 9:00 PM, and on Friday from 10:00 AM to 10:00 PM.