Business Details
About
Mexican Restaurant
Chipotle Bellbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
784 reviews
5 stars
442
4 stars
156
3 stars
62
2 stars
32
1 star
92
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, especially with online pickups.
Food Quality
There are frequent complaints about undercooked rice, chewy steak, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty counters and food contamination.
Customer Service
While some employees received praise for their friendliness and efficiency, others were criticized for poor service and lack of attention to detail.
Consistency
Customers noted a significant variation in food quality and service depending on whether they ordered in-store or online.
- APAndrew PostNov 17, 20251.0Terrible customer service and tiny portion sizes. Argumentative staff and when questioned about the 1/4 scoops they decided were enough, I was told he’s trying to promote to the next manager. This tells me they’re promoting terrible service. I will not be returning to this location and I recommend you don’t either. Terrible experience
- DMDon MunaweeraNov 15, 20251.0Worker handed me a bag and said it was mine. It wasn't my order and the bowl barely had any food in it.
- JWJerry WilkinNov 8, 20251.0Didn't give me the chips I asked and paid for. Chunks of fat in the steak. Rice was crunchy/overcooked. I was there less than 30 minutes after opening and there was food on the floor. Dining area was generally dirty. Several nats flew by me at the counter. Gross.
- MSMike StevensOct 22, 20251.0We order from this location quite a bit from online pick up. With a family of four and a busy lifestyle we utilize carry out often. They’ve forgotten numerous things such as the meat to the kids meal etc. today, was the last straw, meat forgotten Barbacoa adult meal, no fajitas in the requested veggie/fajita burrito, no veggie/fajita in quesadilla. The quesadilla was missing meat on one half and it had 2 pieces of chicken and cheese only. The wife always asks to verify everything now before I leave the store…. But today they had the items but you couldn’t see the problem until it’s too late. We won’t be ordering anytime soon from this location.
- RHRyan HanleyOct 14, 20255.0This Chipotle is like the Chipotle of old (minus the price lol). The staff was friendly, the food was fresh and the portions were amazing. All of this housed inside of the old style building with the old logo. It was almost nostalgic and I wish I lived near this one.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Bellbrook offer?
Chipotle Bellbrook offers customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of the Chipotle Mexican Grill located at 6000 Wilmington Pike?
The restaurant is open Monday through Wednesday and Friday through Sunday from 10:45 AM to 11:00 PM, and on Thursday from 10:45 AM to 4:54 PM.
Does Chipotle Mexican Grill in Bellbrook offer delivery or pickup options?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I place an order online for Chipotle Bellbrook?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
Does Chipotle Bellbrook have a rewards program or special offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby food options around Chipotle Bellbrook?
Nearby food options include gyro delight (Mediterranean cuisine), Linh's Bistro (Vietnamese and Asian), Wingstop (chicken wings), Fazoli's (Italian fast food), and Vivi Bubble Tea Sugarcreek Twp (bubble tea and smoothies).
Are there any beauty or wellness services near Chipotle in Bellbrook?
Yes, nearby options include Sport Clips Haircuts of Sugarcreek Plaza-Bellbrook (hair salon and barber), Cozy Nails Nest (nail salon and waxing), Nouveau Nails and Spa (spa and beauty salon), and The Natural (hair salon and extensions).
What nearby places can help customers find Chipotle Mexican Grill?
Chipotle is located near Sugarcreek Plaza, which can serve as a landmark, and other recognizable nearby businesses like GNC and Panera Bread can help customers navigate the area.
What payment methods are accepted at Chipotle Bellbrook?
Chipotle accepts credit cards and also offers gift cards as payment options.
Who can I contact for more information or inquiries about the Chipotle Bellbrook location?
You can contact them by phone at +1 937-848-2974 or email at oh.0872.bellbrook@chipotle.com.