Ben & Jerry’s

4.5
392 reviews
Ben & Jerry's Dayton ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Dayton ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
1934 Brown Street, Dayton, OH
45409, United States

Hours

Reviews

4.5
392 reviews
5 stars
285
4 stars
58
3 stars
17
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, with many highlighting specific favorites.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and providing excellent customer service.

Catering and Communication Issues

Several customers expressed frustration with the lack of communication regarding catering requests and online orders, indicating a need for improvement in this area.

Vegan Options

The availability of dairy-free and vegan options was positively noted, with many customers appreciating the variety.

Pricing Concerns

Some reviews mentioned that the prices were perceived as high compared to other ice cream shops, with mixed feelings about value for money.
  • KZ
    Kristen Zeller
    6 days ago
    5.0
    Ice cream was delicious! The girl working the counter was friendly. Will definitely be back!
  • SC
    Sen-Jia Chu
    Oct 1, 2025
    5.0
    Wow I have never visited a Ben and Jerry’s ice cream shop before, but I really enjoyed my ice cream. Much better than getting them from the frozen section at Kroger.
  • AH
    Autumn Hart
    Sep 12, 2025
    5.0
    Incredibly friendly staff and the best ice cream around!
  • MM
    Mr_Mike_Pancake
    Jul 30, 2025
    5.0
    I got a half baked milk shake and it was absolutely delicious. Had a great experience and definitely was worth a trip. Would love to go back and experience it again sometime!
  • LR
    Leanne Reid
    Jul 21, 2025
    2.0
    I had submitted a catering request for an event 2 months ahead and had not heard anything back from May—July regarding my interest / request for catering, even though I attempted to contact the location multiple times. Every time I contacted the business they mentioned the owner handles catering requests, took my information down and said he would call back and it has not happened. I even expressed that I genuinely needed to know the quote for catering because I would like to plan accordingly for my event and yet no one responded or contacted me. It’s very disappointing and frustrating to try to give my money to a business I am fond of, for them to fall short on communication and lack of response to a customer. I will not be recommending this location for catering, as they cannot communicate at all about their catering quotes or follow up.

Frequently Asked Questions About Ben & Jerry’s

What are the operating hours of Ben & Jerry's in Dayton?

Ben & Jerry's Dayton is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 11:00 PM on Friday and Saturday.

Where is Ben & Jerry's located in Dayton?

Ben & Jerry's is located at 1934 Brown Street, Dayton, OH 45409.