Ben & Jerry’s

4.5
389 reviews
Ben & Jerry's Dayton ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Dayton ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
1934 Brown Street, Dayton, OH
45409, United States

Hours

Reviews

4.5
389 reviews
5 stars
283
4 stars
57
3 stars
17
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, with many highlighting favorites like Chocolate Brownie and Tonight Dough.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and providing excellent customer service.

Catering and Communication Issues

Several customers expressed frustration with the lack of communication regarding catering requests, indicating a need for improvement in this area.

Dairy-Free Options

The availability of dairy-free ice cream options was well-received, with many customers appreciating the variety and quality.

Pricing Concerns

Some reviews mentioned that the prices were perceived as high compared to other ice cream shops, with mixed opinions on whether the quality justified the cost.
  • SC
    Sen-Jia Chu
    Oct 1, 2025
    5.0
    Wow I have never visited a Ben and Jerry’s ice cream shop before, but I really enjoyed my ice cream. Much better than getting them from the frozen section at Kroger.
  • AH
    Autumn Hart
    Sep 12, 2025
    5.0
    Incredibly friendly staff and the best ice cream around!
  • MM
    Mr_Mike_Pancake
    Jul 30, 2025
    5.0
    I got a half baked milk shake and it was absolutely delicious. Had a great experience and definitely was worth a trip. Would love to go back and experience it again sometime!
  • LR
    Leanne Reid
    Jul 21, 2025
    2.0
    I had submitted a catering request for an event 2 months ahead and had not heard anything back from May—July regarding my interest / request for catering, even though I attempted to contact the location multiple times. Every time I contacted the business they mentioned the owner handles catering requests, took my information down and said he would call back and it has not happened. I even expressed that I genuinely needed to know the quote for catering because I would like to plan accordingly for my event and yet no one responded or contacted me. It’s very disappointing and frustrating to try to give my money to a business I am fond of, for them to fall short on communication and lack of response to a customer. I will not be recommending this location for catering, as they cannot communicate at all about their catering quotes or follow up.
  • LL
    Lee
    Jul 10, 2025
    5.0
    As per our tradition, when I go out with my mom each week, we like to find a new restaurant and a new place to get dessert. For dessert this week, we stopped in to Ben and Jerry's (I'd never known that they had an actual storefront in Ohio before today!), and I'm glad we did. My mom got a two scoop ice cream cone, one of Chocolate Brownie (Chocolate Ice Cream with Fudge Brownies), and the other of the new flavor Ultraviolet (Vanilla Ice Cream with Marshmallow Swirls, Gluten-Free Chocolate Cookies & Fudge Flakes). And I got a Caramel Macchiato shake (Coffee Coffee BuzzBuzzBuzz and Triple Caramel Chunk). Mom said that while the Ultraviolet was good, the Chocolate Brownie was the truly great flavor, and the Ultraviolet was a bit bland next the richness of it. My shake was absolutely delicious, with the coffee and espresso bean brownie bits (which were a particularly unexpected treat to enjoy) giving a kick that I loved, and loved even more because the most bitter edges of it were smoothed out (so to speak) by the chunks and swirls of caramel. Very tasty, and we'll definitely visit again when we're in the area.

Frequently Asked Questions About Ben & Jerry’s

What are the operating hours of Ben & Jerry's in Dayton?

Ben & Jerry's Dayton is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 11:00 PM on Friday and Saturday.

Where is Ben & Jerry's located in Dayton?

Ben & Jerry's is located at 1934 Brown Street, Dayton, OH 45409.