Arby's

3.7
892 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5770 Springboro Pike, Dayton, OH
45449, United States

Hours

Reviews

3.7
892 reviews
5 stars
365
4 stars
203
3 stars
155
2 stars
67
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness Concerns

Several customers expressed concerns about the cleanliness of the restaurant and the behavior of staff, particularly regarding hygiene.

Pricing Complaints

Customers noted that prices seemed high for the portion sizes and quality of food received.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and enjoyed specific menu items.
  • SN
    S Nic
    Dec 30, 2025
    1.0
    This has to be one of the dirtiest Arby's around. The food was already cold as soon as I got in the car and grabbed a fry from the bag. I didn't check my receipt but I wonder how much they charged for the 3 long hairs that I pulled out of the sandwich with my mouth. Disgusting
  • JU
    John Upton
    Dec 23, 2025
    2.0
    It's usually good food but the last two times that I've ate there I have got sick in a way of spending half the day on the bathroom toilet
  • DH
    Diana Hardwick
    Dec 16, 2025
    1.0
    Placed an order in drive thru two sandwiches two drinks. Sat for a half hour still no food. There is no excuse for this period. I ended up sitting my lunch break in the drive thru with no food. It pathetic. Even if one person was running that whole place it should not take no half hour per order
  • AM
    Amber McDavid
    Dec 7, 2025
    1.0
    $25 for 9 sliders and a small fry (might as well call it a value for the few fries I got) and you couldn't even throw in the Arby's sauce I asked for??? Won't be back.
  • DH
    David Harris
    Oct 4, 2025
    4.0
    100.00 order on a Saturday afternoon and these guys didn't even blink. Smiled the whole time. Store was clean and well decorated for Halloween. Only downside was out of mellow yellow.