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Brand Certified

Arby's

3.5
(739 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
160 S Patterson Blvd, Dayton, OH
45402, United States

Hours

Reviews

3.5
739 reviews
5 stars
259
4 stars
157
3 stars
120
2 stars
70
1 star
133

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and a generally run-down appearance of the restaurant.

Service Quality

Customers reported inconsistent service, with some experiencing friendly staff while others faced rude or unprofessional behavior.

Food Quality

Several reviews mentioned issues with food quality, including stale or cold items, incorrect orders, and even reports of moldy food.

Management Issues

There were complaints about poor management, including understaffing, lack of accountability for mistakes, and unprofessional behavior from management.

Atmosphere

The overall atmosphere was described as uninviting, with complaints about the restaurant's condition and layout affecting the dining experience.
  • JF
    John Forester
    2 days ago
    2.0
    Workers at this location prepare food without gloves. Not safe. Going to the men's bathroom and failing to wash their hands before they return to preparing food for the customers
  • EC
    Earl Cook
    Feb 1, 2026
    4.0
    Get your roast beef..
  • AR
    Annika Robinson
    Jan 24, 2026
    1.0
    READ BOTTOM: Run down, looked old,people mean, so much swag, reminds be of the 90’s Hahahhahah …… Edit:this place some one looked a lt me weird the first review I wrote while I was in the Arby’s and I wrote it down on paper now that I stop here to get things situated after a road trip this guy looked at me every where I went in that parking lot an funny enough he looked like a cowboy from The 1800’s he was see through and I could see across the street through his face CREEPY!!!!
  • JG
    Jasmine Glover
    Nov 15, 2025
    5.0
    I chose to go inside versus going through the drive through. I was able to see more options than the drive through menu allowed. THE STEAK NUGGETS AND JALAPEÑO POPPERS WITH THE BRONCO BERRY SAUCE ARE PHENOMENAL! The strawberry lemonade was good. There wasn't a wait on the inside. I was assisted right away. It didn't take long for the food to come up.
  • NN
    Nicole
    Nov 7, 2025
    2.0
    Ordered the big cheesy bacon burger meal. I arrived home and was so disappointed as to what it looked liked. They just threw everything on, THEN they put the burger in the bottom of the bag and everything else on top and everything on the burger was squished.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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