Wendy's

3.2
1413 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
460 Howe Avenue, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

3.2
1,413 reviews
5 stars
410
4 stars
296
3 stars
195
2 stars
125
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, especially in the drive-thru, with long wait times to place orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some mentioning undercooked items.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and trash overflow.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
  • AA
    anonymous
    Oct 25, 2025
    5.0
    came super late at night line of cars, got through fast, lady was nice and order was right, super happy
  • KH
    Kyra Hochberg
    Oct 1, 2025
    1.0
    Every time we tried to eat here they gave us the wrong order, ruined the sandwich by drowning it in ketchup or being so lazy that couldn't put the foam on the cold brew "with foam" coffee. The service is almost always rude and then angry when asked to fix their mistakes. I do not recommend stopping here even if it's free.
  • BB
    Brian Bobo
    Aug 24, 2025
    2.0
    I gave this a low rating due when going to the restroom in the stall on the toilet dispenser what looked like plastic gloves or condoms. Wasn't going to touch for sure. Just plain gross. Then outside the trash was over flowing. If I was managing this place I would be ashamed. Plus toilet paper strewn around on the floor. Looked like no one cleaned it or checked it for a whole day or so.
  • PL
    Pierson Lynch
    Aug 19, 2025
    1.0
    Bro if the manager moved any slower he would have been moving backwards in time. It's 12:30. Lunch time. You have people walking out because you're taking forever just to bag something.
  • TT
    TinkTV
    Aug 16, 2025
    1.0
    Passing thru for food on our way home, Ordering the food was smooth! Once it was time to pay, I sat at the window for 15mins before anyone even came to take the payment! She didn’t greet me just told me my total! Than handed me my card back with no receipt or I would have just called corporate with my receipt number! I was handed my food and one drink and told to hold on, I then waited 5mins before my second drink was handed to me! Food was cold and unappetizing and my order wasnt even right! I definitely wont ever stop here again!

Frequently Asked Questions About Wendy's

Is Howe Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.