Taco Bell

3.3
1298 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 993 Graham Rd. in Cuyahoga Falls. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
993 Graham Rd., Cuyahoga Falls, OH
44221, United States

Hours

Reviews

3.3
1,298 reviews
5 stars
418
4 stars
269
3 stars
192
2 stars
99
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly during night shifts, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Food Quality

Feedback indicated inconsistent food quality, with complaints about poorly made items, cold food, and under-portioned servings.

Wait Times

Customers consistently experienced long wait times both in the drive-thru and for in-store orders, often leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including staff treatment and operational inefficiencies, contributing to the overall negative experience.
  • AW
    Annie W
    Nov 15, 2025
    1.0
    Bad Kiosk system. Stood for ten minutes being ignored. Walked out. This place is in desperate need of a manager.
  • DD
    Dominic Deluca
    Nov 8, 2025
    2.0
    whoever has the long red or brown hair grilled like 3 of their hairs into my new grilled cheese burrito. i still ate it but i was slightly unappetized for a second.
  • CN
    Cally Nabours
    Nov 4, 2025
    1.0
    I ordered a beefy five layer with no sour cream, no beans, add potatoes, extra nacho cheese. Got home to find I got a beefy five layer with potatoes added. That's it. It still had beans and sour cream and normal cheese portion. It's not that hard to follow an order, and they weren't even busy. This isn't the first time either which is why I'm leaving a review. Just over it.
  • DJ
    Demitre Jones
    Nov 4, 2025
    1.0
    Strange experience, but I don’t think this is professional to say to a customer at 1:30 PM today a skinny white girl that is a drive-through cashier told me that I look like a person named Kai a streamer from YouTube. I just looked him up, which is interesting that she says all Black people look alike virtually. Didn’t think that was professional. I just want my food. I don’t wanna get called a black person looking alike. Taco Bell’s hiring racist now
  • BH
    Bubba H
    Nov 1, 2025
    1.0
    The kiosk system is horrible. Took 5 minutes to order taco meal with drink then 2 cheese roll ups. Screen not very reactive to touch. Employees rude, irritated that had to take cash. Got food home. Very disappointed with it. Not made well at all. Will never return to that taco bell ever.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell in Cuyahoga Falls?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Wednesday, and from 9:00 AM to 5:30 AM Thursday through Sunday.

Where is this Taco Bell located?

It is located at 993 Graham Rd., Cuyahoga Falls, OH 44221, United States.