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Subway

4.0
(328 reviews)

Business Details

(330) 805-4779
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cuyahoga Falls Subway® Restaurant at 1939 State Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1939 State Road, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

4.0
328 reviews
5 stars
170
4 stars
75
3 stars
33
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty sandwiches, while others complained about incorrect orders and lack of ingredients.

Cleanliness

The store is generally reported as clean, but there are occasional complaints about unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, particularly with online orders, leading to customer frustration.

Staff Professionalism

Concerns about staff professionalism, with reports of unprofessional behavior and lack of accountability.
  • JS
    Jay Schill
    Feb 20, 2026
    5.0
    I look forward to coming into the store when I order a sandwich. Noah and Jackie are great. Very welcoming, fun spirited and kind people. Noah calls me by name when I come in which I think is a layer of service that is special. Seeing a group enjoy what they do and interacting with guests is awesome, something I wish we were better at in our own business! The addition of Cecelia is perfect. She fits right in and I love when she gives Noah a hard time! The culture they have created in the store is really cool! Kudos to your Fairlawn team! They are awesome and make lunchtime a little more special!
  • EE
    Eligah
    Feb 4, 2026
    1.0
    Bad customer services
  • JT
    jake tay
    Jan 2, 2026
    1.0
    Would not recommend using the app to order food form here. The workers just add random stuff you don't want on your sub. I ordered no veggies on my sub and they must of thought i needed my greens
  • SS
    Savannah
    Dec 7, 2025
    5.0
    Such a good environment. Customer service 10/10 thank you to Izzy and dusty for being amazing employees they are amazing every time I get food here.
  • AW
    Alyssa Weigand
    Dec 3, 2025
    1.0
    This location does not have a phone. I ordered an online order to the wrong location (this location) and when I went to pick up my order at the location I meant to order at, they told me to call and get a refund from the one I accidentally put the pickup for. I called the number from google, and from the subway app for this location multiple times over 3 hours, and it just kept ringing. I finally decided to call the other state road location, where I was told “they either don’t have a phone or don’t answer their phones because we can never get ahold of them either.” I had to use the “customer service chatbot” on their website, as that’s the only way to get assistance through subway. The character limit was 250 characters and I could barely fit an explaination of my problem. I was told I would receive an email shortly, and now it’s been over 24 hours and have yet to receive a refund or an email back. This location even marked my order as “picked up” on the app?? I will not be returning to this subway ever again. How does a business not have a phone??

Frequently Asked Questions About Subway

Where is Subway located in Cuyahoga Falls?

Subway is located at 1939 State Road, Summit, Cuyahoga Falls, OH 44223.

What are the operating hours of Subway at 1939 State Road?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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