Subway

4.0
325 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cuyahoga Falls Subway® Restaurant at 1939 State Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1939 State Road, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

4.0
325 reviews
5 stars
168
4 stars
75
3 stars
33
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders, particularly with online and delivery services, leading to customer frustration.

Cleanliness

Some customers noted cleanliness and a pleasant environment, while others reported unsanitary conditions.

Food Quality

General satisfaction with food freshness and taste, but some customers expressed disappointment with portion sizes and specific menu items.

Accessibility Issues

Customers reported difficulties with contacting the location by phone and issues with service hours.
  • JT
    jake tay
    Jan 2, 2026
    1.0
    Would not recommend using the app to order food form here. The workers just add random stuff you don't want on your sub. I ordered no veggies on my sub and they must of thought i needed my greens
  • SS
    Savannah
    Dec 7, 2025
    5.0
    Such a good environment. Customer service 10/10 thank you to Izzy and dusty for being amazing employees they are amazing every time I get food here.
  • AW
    Alyssa Weigand
    Dec 3, 2025
    1.0
    This location does not have a phone. I ordered an online order to the wrong location (this location) and when I went to pick up my order at the location I meant to order at, they told me to call and get a refund from the one I accidentally put the pickup for. I called the number from google, and from the subway app for this location multiple times over 3 hours, and it just kept ringing. I finally decided to call the other state road location, where I was told “they either don’t have a phone or don’t answer their phones because we can never get ahold of them either.” I had to use the “customer service chatbot” on their website, as that’s the only way to get assistance through subway. The character limit was 250 characters and I could barely fit an explaination of my problem. I was told I would receive an email shortly, and now it’s been over 24 hours and have yet to receive a refund or an email back. This location even marked my order as “picked up” on the app?? I will not be returning to this subway ever again. How does a business not have a phone??
  • LJ
    Lola Justice
    Sep 8, 2025
    5.0
    The girl with pink hair is the best subway has ever had. She could take over the world if she wanted but has kindly chosen not to (for now?). She will enter the gates of Valhalla. 10/10 service, she knows exactly what “extra pickles please” means on a vibes level, please give her one million dollars

Frequently Asked Questions About Subway

Where is Subway located in Cuyahoga Falls?

Subway is located at 1939 State Road, Summit, Cuyahoga Falls, OH 44223.

What are the operating hours of Subway at 1939 State Road?

Subway is open daily from 9:00 AM to 10:00 PM.