Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,215 reviews
5 stars
404
4 stars
246
3 stars
224
2 stars
96
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with missing or incorrect items in orders, leading to customer frustration.
Cleanliness
Several customers noted that the dining area was often dirty, detracting from their overall experience.
Food Quality
Many reviews mentioned that the food was not fresh, with complaints about burnt items and poor preparation.
Management Issues
Customers expressed concerns about poor management and lack of accountability among staff, contributing to a negative dining experience.
- BBBailee BrooksDec 27, 20251.0If you go through the drive through and don’t get all your food, don’t go inside, they will throw straws at you!!! The girl is lucky I got things to lose!
- JAJohny AttallaDec 5, 20251.0Just left the branch, no one will check in with you if you need to order and one of the employee is so rude went out to the dinning area with an attitude and then saying: “ how the hell is still unlocked “ . Isn’t Macdonald suppose to open till 11 !? Anyhow poor service !
- WLWendy LeeNov 30, 20251.0When addressed by the young lady at the drive thru she was very disrespectful. Her attitude was horrible. This is not the first time she has talked to me like this. I assume I am no different than anyone else. Like what to do want, I can’t hear you with a rude tone. I then waited like 30 mins for my food. The first time it was almost 45 mins. I spoke with management but I think this is not the first complaint and probably cannot find workers. Please know everything starts with good leadership. If you have rude workers people not showing up then maybe you are not interviewing correctly. Maybe you are desperate and just take the first applicant? Nothing changes if nothing changes!
- SSSal SidotiNov 11, 20251.011/17/25, you send me auto link instead of responding to me in the reply? I dont think you need further information from me. It appears this McDonalds has quite the history. I don't see any responses. This took place at 11/11/25 at 435pm. We ordered a double cheeseburger combo through the app. While in line ordered a cone 2 different DT numbers. The 1st order was given i asked for the cone and simply told me to drive around again. I am like it is a long line it is a cone just get me the cone. Telling me it will affect my time slammed the drive thru window in my face complete attitude. So I drove around again once to the window asked if she made her time and she slammed the window again. Wow I guess I am stunned, more worried about the time than a customer? You should be fired for being rude or restrained ridiculous.
- JSJoshua SandersNov 9, 20251.0They didn’t ring up my order correctly at all, forgot a sandwich and didn’t even put a chicken patty on another. Also put the fries in the bag completely upside down, and charged me for sauces I didn’t even ask for. I’m stunned at how badly they messed up my order.
Frequently Asked Questions About McDonald's
What are the McDonald's Cuyahoga Falls location's regular opening hours?
McDonald's in Cuyahoga Falls is typically open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:00 AM to 10:00 PM on Sundays.
During what hours is the drive-through service available at this McDonald's?
The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight Friday and Saturday, and 6:00 AM to midnight on Sunday.
What delivery services does McDonald's Cuyahoga Falls offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I place an online delivery order for McDonald's in Cuyahoga Falls?
You can order online delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient service.
What are some nearby dining options around McDonald’s on Howe Ave?
Nearby dining options include Applebee's Grill + Bar for American cuisine, Olive Garden for Italian food, Dr. Hibachi Food Truck for Japanese options, Wendy's for another fast food choice, LongHorn Steakhouse for steak and grill, Brick House Tavern and Tap as an American bar and pub, and Chipotle Mexican Grill for Mexican fare.
Are there shopping centers or stores near McDonald's in Cuyahoga Falls?
Yes, there are several nearby stores including Target Cuyahoga Falls for department and grocery shopping, Marc's Stores for groceries, Game Stop for video games and entertainment, RadioShack for electronics, Dollar Tree for discount items, Ollie's Bargain Outlet for discounted home goods, Plato's Closet for thrift clothing, Clothes Mentor for women's fashion, Jared - Galleria of Jewelry, Pandora jewelry store, Toys"R"Us, Babies"R"Us, Ashley furniture store, Dick's Sporting Goods for sporting goods, and Verizon Business Services for telecommunications.
Which nearby places could be useful for someone visiting McDonald's in Cuyahoga Falls for errands?
Customers can visit AT&T for mobile accessories, CVS Pharmacy for medical and cosmetic supplies, LibertyX Bitcoin ATM for currency exchange, Ideal Image for medical spa services, Legacy Nails for beauty and nail treatments, and Priority STD Testing Cuyahoga Falls for health services, all located near McDonald's.
How can customers earn rewards when ordering from McDonald's at this location?
Customers can earn points for free food through the MyMcDonald's Rewards program, accessible online at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.