Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Cleanliness
The dining area and bathrooms were frequently described as dirty and unsanitary, detracting from the overall experience.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Customers expressed dissatisfaction with food freshness and quality, noting that items were often cold, burnt, or poorly prepared.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service responses.
RW
Rick Wilson
3 days ago
3.0
This McDonald’s rival some of the worst in East Cleveland as far as the speed of service is concerned. I just waited 28 minutes to get a five dollar value meal and a happy meal. And then when I finally got it, it was missing stuff. Don’t waste the trip, you’re close enough to the one on state you can go there and they’ll get your stuff in a third of the time and it’ll be right.
SB
Sasha Boiko
Feb 17, 2026
5.0
👍
EE
Ephraim
Jan 28, 2026
5.0
Love this McDonald's, always quick and efficient.
MG
Maiya Guerin
Jan 16, 2026
1.0
Manager and coworkers are all lazy. If you want, your food made at all and not just told that They aren’t making it. I recommend driving to the Talmage Avenue one it’ll be worth it. At least you’ll get your food.
CM
Cross Matthew's
Jan 15, 2026
1.0
Walked in the dining room was dirty, no whipped tables. Crew member on a phone call not greeting guests. Men's bathroom wash absolutely disgusting, dirty diapers on the floor, toilet paper spralled all over. Green substance on urinal stall. Wouldn't recommend his spot for dinning. The kitchen looked messed fries n bags all over the place. Not a good spot to stop to eat.
What are the McDonald's Cuyahoga Falls location's regular opening hours?
McDonald's in Cuyahoga Falls is typically open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:00 AM to 10:00 PM on Sundays.
During what hours is the drive-through service available at this McDonald's?
The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight Friday and Saturday, and 6:00 AM to midnight on Sunday.
What delivery services does McDonald's Cuyahoga Falls offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I place an online delivery order for McDonald's in Cuyahoga Falls?
You can order online delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient service.
What are some nearby dining options around McDonald’s on Howe Ave?
Nearby dining options include Applebee's Grill + Bar for American cuisine, Olive Garden for Italian food, Dr. Hibachi Food Truck for Japanese options, Wendy's for another fast food choice, LongHorn Steakhouse for steak and grill, Brick House Tavern and Tap as an American bar and pub, and Chipotle Mexican Grill for Mexican fare.
Are there shopping centers or stores near McDonald's in Cuyahoga Falls?
Yes, there are several nearby stores including Target Cuyahoga Falls for department and grocery shopping, Marc's Stores for groceries, Game Stop for video games and entertainment, RadioShack for electronics, Dollar Tree for discount items, Ollie's Bargain Outlet for discounted home goods, Plato's Closet for thrift clothing, Clothes Mentor for women's fashion, Jared - Galleria of Jewelry, Pandora jewelry store, Toys"R"Us, Babies"R"Us, Ashley furniture store, Dick's Sporting Goods for sporting goods, and Verizon Business Services for telecommunications.
Which nearby places could be useful for someone visiting McDonald's in Cuyahoga Falls for errands?
Customers can visit AT&T for mobile accessories, CVS Pharmacy for medical and cosmetic supplies, LibertyX Bitcoin ATM for currency exchange, Ideal Image for medical spa services, Legacy Nails for beauty and nail treatments, and Priority STD Testing Cuyahoga Falls for health services, all located near McDonald's.
How can customers earn rewards when ordering from McDonald's at this location?
Customers can earn points for free food through the MyMcDonald's Rewards program, accessible online at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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