Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, missing items, and poor food quality.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant and play area, with some customers noting dirty tables and floors.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, while some customers enjoyed their meals.
Family-Friendly
The play area was appreciated by families, particularly for children, although some noted it was not well-maintained.
CL
Casey lazar
1 day ago
4.0
They make great frappes
SM
Sallie may
Dec 30, 2025
5.0
Play place! This location has a play place and (so far) it's the biggest around that I've found!
ES
Everett Stewart
Dec 28, 2025
5.0
Decent McDonald's with a kid zone.
DH
Darrell Hawkins
Dec 10, 2025
5.0
This place has a play place! Anyone with younger kids will appreciate this location and your kids will, too! Always clean and tidy from the bathrooms to the play place with friendly staff that tend to go above and beyond to ensure everyone is having a safe and enjoyable experience! So if you are looking for a spot to fill little bellies before letting them drain their batteries, look no further than here!
BR
Brandon Riney
Nov 30, 2025
1.0
Last time I ordered, a few weeks back, they sent complete stale chicken nuggets that were rock hard when you bite in to them. Additionally, none of the ordered dipping sauce was sent. Tonight, me and some friends ordered from here, and the order was supposed to include 2 holiday pies.
Those pies weren’t sent. But I was charged for them, of course. We also appear to have received an item intended for someone else. A single cheeseburger. Even on the order summary you can clearly see that this item wasn’t ours.
I actually worked at another McDonald’s in Monroe falls for several years, so I understand mistakes happen from time to time. But with this location, it appears that there’s multiple mistakes every single time. Unfortunate, because when you do a delivery order through the app, you typically don’t get a say on what store you’re ordering comes from. It just selects the closest store.
I don’t want to be rude, but it’s literally every time I have an order from this location. Items are either missing, poor quality, or you receive someone else’s stuff.
What are the opening hours for McDonald's in Cuyahoga Falls, OH?
McDonald's in Cuyahoga Falls is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the Cuyahoga Falls McDonald's has a drive-thru open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Can I get delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, with extended hours until 11:30 PM on Friday and Saturday.
What services does this McDonald's location provide?
Services include DriveThru, McDelivery, Curbside Pickup, Same Day Delivery, No Contact Delivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via the respective URLs.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and phone number of this McDonald's?
The McDonald's is located at 1787 State Rd, Cuyahoga Falls, OH 44223, US. Phone number: +1 330-923-3348.
What nearby entertainment options are available around McDonald's at 1787 State Rd?
Nearby entertainment includes Funny Stop Comedy Club for comedy shows and Red Fox Sports Pub & Grille for sports and dining.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Punts and Pints (sports bar), KFC (fast food chicken), Wendy's (burger restaurant), Molly Brown's Country Cafe (American and cafe), and Arthur Treacher's Fish and Chips.
What nearby stores and services can I find near this McDonald's?
Nearby are Metro by T-Mobile for mobile phones, Dollar General for discount shopping, Pat Catans Craft Centers for jewelry store, and Peoples Bank for banking needs.