McDonald's

3.3
1391 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1787 State Rd, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

3.3
1,391 reviews
5 stars
451
4 stars
237
3 stars
248
2 stars
142
1 star
313

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor food quality.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant and play area, with some customers noting dirty tables and floors.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, while some customers enjoyed their meals.

Family-Friendly

The play area was appreciated by families, particularly for children, although some noted it was not well-maintained.
  • CL
    Casey lazar
    1 day ago
    4.0
    They make great frappes
  • SM
    Sallie may
    Dec 30, 2025
    5.0
    Play place! This location has a play place and (so far) it's the biggest around that I've found!
  • ES
    Everett Stewart
    Dec 28, 2025
    5.0
    Decent McDonald's with a kid zone.
  • DH
    Darrell Hawkins
    Dec 10, 2025
    5.0
    This place has a play place! Anyone with younger kids will appreciate this location and your kids will, too! Always clean and tidy from the bathrooms to the play place with friendly staff that tend to go above and beyond to ensure everyone is having a safe and enjoyable experience! So if you are looking for a spot to fill little bellies before letting them drain their batteries, look no further than here!
  • BR
    Brandon Riney
    Nov 30, 2025
    1.0
    Last time I ordered, a few weeks back, they sent complete stale chicken nuggets that were rock hard when you bite in to them. Additionally, none of the ordered dipping sauce was sent. Tonight, me and some friends ordered from here, and the order was supposed to include 2 holiday pies. Those pies weren’t sent. But I was charged for them, of course. We also appear to have received an item intended for someone else. A single cheeseburger. Even on the order summary you can clearly see that this item wasn’t ours. I actually worked at another McDonald’s in Monroe falls for several years, so I understand mistakes happen from time to time. But with this location, it appears that there’s multiple mistakes every single time. Unfortunate, because when you do a delivery order through the app, you typically don’t get a say on what store you’re ordering comes from. It just selects the closest store. I don’t want to be rude, but it’s literally every time I have an order from this location. Items are either missing, poor quality, or you receive someone else’s stuff.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cuyahoga Falls, OH?

McDonald's in Cuyahoga Falls is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the Cuyahoga Falls McDonald's has a drive-thru open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.