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McDonald's

3.3
(1401 reviews)

Business Details

1787 State Rd, Cuyahoga Falls, OH
44223, United States
(330) 923-3348
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1787 State Rd, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

3.3
1,401 reviews
5 stars
455
4 stars
238
3 stars
250
2 stars
143
1 star
315

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and inattentiveness.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and play area.

Family-Friendly

The play area was appreciated by families, providing a fun space for children.
  • JP
    Jordan Philpot
    2 days ago
    1.0
    I love the McDonald's cause it has a playground for my child. But this morning I take my kid and another kid older then my son. Is bossing my child and pulling on his arm and kicking him. I raised my voice at the other child cause his parent wasn't there to parent. I'm very angry cause the rules are clear. You don't leave your children unattended. I will not be nice every time I see a kid treat my child like that. Honestly that parent is stupid and disrespectful for not being in the room with there child. Very upset.
  • TS
    Tom Sweo
    2 days ago
    2.0
    I ordered breakfast for my family, and didn't get 2 sandwiches. Made it home before I noticed the issue (admittedly my bad), so I went to get the missing items replaced they were more than willing to correct the mistake but they messed up the correction. At that point I was done trying to get this resolved.
  • GJ
    Gale Johnson
    Feb 15, 2026
    3.0
    They were skimpy on my rap and when you walk up to the counter because I had a problem with the table number they don't go past 120 and I was sitting at 125 so I wanted to let him know but they completely ignored you completely ignore you like they don't want to be there they ain't a single happy one that's greeting you all polite or anything Fry suck like a half a piece of lettuce 3/4 of a slice of cheese on the wrap and a whole bunch of sauce wasn't worth the money
  • MM
    Matthew Mitchin
    Feb 3, 2026
    5.0
    I wanted lots of nuggets, they gave me lots of nuggets!!!!
  • JW
    Jon W
    Jan 30, 2026
    1.0
    They are often screwing up my lattes. Like, it’s a scam to pay for a latte with no espresso or mocha in it. I didn’t have time to ask them to fix it. I try to give them allot of leeway but I’m being scammed at this point.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cuyahoga Falls, OH?

McDonald's in Cuyahoga Falls is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the Cuyahoga Falls McDonald's has a drive-thru open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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