Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,384 reviews
5 stars
447
4 stars
235
3 stars
248
2 stars
141
1 star
313
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Service Speed
Numerous reviews highlighted long wait times for food, both in-store and through drive-thru, often leading to frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
While some staff were praised for their friendliness and helpfulness, others received criticism for poor attitudes and lack of professionalism.
- MRMatt RiceNov 15, 20251.0I was shorted $5.00 in the drive thru. I had to go inside and was treated horribly, especially by the manager on duty, Mya. It was odd the girl who took my money, then short changed me, clocked out and left in a hurry, probably with my $5.00. I finally had to CONVINCE Mya that I had been short changed and got my $5.00 back. The manager never did apologize or did any of her staff for this incident.
- BWByrd WorldNov 10, 20255.0Mixed the mcflurry 10/10
- BWBrent WilsonNov 4, 20251.0Can't pay attention to customers like all McDonald's anymore
- BRBrandon RineyOct 26, 20252.0Received stale tasting chicken nuggets on a mcdelivery order. Said nuggets didn’t have any of the dipping sauce I ordered at all. No straw included for the shake either.
- TFTia FergusonOct 12, 20253.0Had to wait, which I can understand, but to wait and STILL get cold, old, not fresh fries is not good. This is the second time this week that I had to wait and have gotten bad fries.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Cuyahoga Falls, OH?
McDonald's in Cuyahoga Falls is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the Cuyahoga Falls McDonald's has a drive-thru open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Can I get delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, with extended hours until 11:30 PM on Friday and Saturday.
What services does this McDonald's location provide?
Services include DriveThru, McDelivery, Curbside Pickup, Same Day Delivery, No Contact Delivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via the respective URLs.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and phone number of this McDonald's?
The McDonald's is located at 1787 State Rd, Cuyahoga Falls, OH 44223, US. Phone number: +1 330-923-3348.
What nearby entertainment options are available around McDonald's at 1787 State Rd?
Nearby entertainment includes Funny Stop Comedy Club for comedy shows and Red Fox Sports Pub & Grille for sports and dining.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Punts and Pints (sports bar), KFC (fast food chicken), Wendy's (burger restaurant), Molly Brown's Country Cafe (American and cafe), and Arthur Treacher's Fish and Chips.
What nearby stores and services can I find near this McDonald's?
Nearby are Metro by T-Mobile for mobile phones, Dollar General for discount shopping, Pat Catans Craft Centers for jewelry store, and Peoples Bank for banking needs.