Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and in-store, with many expressing frustration over delays.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customization requests.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of responsiveness.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing chaos in service and a lack of organization.
ND
Natasha Duiverman
2 days ago
1.0
Customer hostile location
BL
Brian Lobban
Nov 5, 2025
5.0
Drive thru line always moves quick, rarely a line. Service is always good and friendly.
AH
Adrianna Harris
Oct 28, 2025
2.0
So so slow. You could drive to a McDonald’s 10 minutes out of your way and it’ll be less time than going here.
TJ
Tina Jones
Oct 27, 2025
3.0
We used the drive thru; it took a while for the order ahead of us, but we received our order pretty quickly. I came just for an iced coffee, and I wished I had gone to another location. It was extremely bitter, and one cup had chunky grounds in the bottom.
PH
Pat Hanes
Oct 26, 2025
3.0
McDonalds is no longer a fast food restaurant. I'm amazed that more people aren't complaining about it