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McDonald's

3.4
(1585 reviews)
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Business Details

1050 Graham Rd, Cuyahoga Falls, OH
44224, United States
(330) 923-8970
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 Graham Rd, Cuyahoga Falls, OH
44224, United States

Hours

Reviews

3.4
1,585 reviews
5 stars
527
4 stars
330
3 stars
298
2 stars
147
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders, with many expressing frustration over delays.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Food Quality

While some customers praised the freshness of the food, many others complained about cold, overcooked, or poorly prepared items.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers noting friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.
  • JE
    Jennifer Edwards
    Feb 19, 2026
    5.0
    This Mcdonalds is the best! The food is always fresh and hot now. Big improvement lately from what it used to be. The staff was very polite and welcoming as well. Not often do I get this in fast food service. Was very pleased with my experience today. Keep up the good work!
  • JM
    Julia Mallik
    Dec 24, 2025
    2.0
    Food is fine but drive thru lines are always 20 plus minutes. Id have left if i hadn't ordered on the app and paid
  • DH
    Dalton Husbands
    Dec 22, 2025
    1.0
    Service is good awful and takes super long for the quality of food you are getting it's not worth it. And that's if you even get your food, at this location you never know.
  • PG
    Pam Gerry
    Dec 22, 2025
    1.0
    They are constantly yelling at each other and most of them have a major attitude and their bathroom was so disgusting I couldn't even use it not that I could if I wanted to because they were out of toilet paper in every stall
  • PW
    Patrick Wentz
    Nov 30, 2025
    1.0
    How in the world does McDonald's take over half an hour to fill an order? 2 kids meals, 20 nuggets, a lg fry, and a Dr coke has never remotely came close to taking that long EXCEPT at this location. This is the 3rd visit we have made there and somehow it gets to be a longer wait each time. When we were in we saw 2 vehicles in the drive thru, then 2 customers waiting on food with us. Can't believe it. We will not be back to that location even though the food was hot and fresh.
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Certified March 01, 2026Yext Knowledge Graph
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