Dunkin'

Reviews

• AT

  Ashley Traczyk

  Oct 26, 2025
  1.0
  Ordered a pumpkin iced coffee with cream and no sugar. At first got a butter pecan latte. After I corrected it, I received a pumpkin iced coffee made with what appears to be sugar water and no coffee. Only reason I put up with their sub par coffee is because of the Turkey sausage egg and cheese breakfast sandwich on an everything bagel. Only after I paid is when they told me they were out of everything bagels. They put it on a sesame bagel, which they did not toast. Very disappointing.
• KN

  Kaylee Nickol

  Oct 26, 2025
  1.0
  I came here twice this week, both walk in mobile pickups. First time, I ordered a L iced coffee w/ cold foam and a small bag of hashbrowns. It took over 40 MINUTES for them to do both. I intervened twice to ask them about my order because it was just taking so long. Then I finally get my drink without the cold foam and hashbrowns. I was so mad and late for work at this point, I left without even trying to get it fixed. Second time was today. I ordered another large coffee with cold foam and 10 pc munchkins. It’s now been 40 mins and I’ve only received my coffee (they remembered the cold foam this time). And still no munchkins as I’m standing here waiting and typing. It’s been over 40 minutes to grab 40 munchkins and I was the only one in here during a slow point…. I asked abojt my donuts and they told me “we are still working on it”. But no one has worked on it. 8 workers I’ve counted both days. This is just unreal. I’ve worked in food service for 5 years and they’re rude and lack urgency for the customers. Terrible staff, I won’t come back again.
• MM

  Michaelwave

  Oct 22, 2025
  1.0
  not good at all. ordered mobile pickup inside. i live 2 miles away. food was sitting in a bag behind counter i could see it. drink not made. missing items. had to get one myself (by going back inside bc i noticed it was missing) bc it was sitting on the counter but never got the other. drink was finally made but had to get myself bc no one acknowledged i was there. eye contact but no one talked to me. making other orders and taking orders for people who arrived after me. cold food bc of wait. didn’t even bother with asking for remake or refund bc they didn’t even talk to me. contacted dunkin. will not return.
• AA

  Allen

  Oct 21, 2025
  3.0
  Yall need some employees I go everyday at different times of the day and I only see 2 workers maybe 3 on a good day doesn’t make sense because every other Dunkin in the area is well staffed the workers you do have are eventually gonna get fed up and leave
• RB

  Robyn Bair

  Oct 17, 2025
  1.0
  I stopped at Dunkin’ Donuts got their new candy bar drink and two donuts said all I wanted was one drink. They overcharged me for two drinks. I kindly tapped used my fingernail tightly tapped on the window so I could get somebody’s attention because everybody else was busy. OK the girl came to the window and started snapping at me and telling me to not tap or pound on their window. I don’t appreciate being accused of that. I was not pounding on the window. I was taking my fingernail and slightly tapping so I can get somebody’s attention then she prayed to say this conversation is done. I don’t appreciate that. I find that very rude. I will never come over to that business again. I need a manager to call me. This is ridiculous. Unacceptable and very unprofessional the sitter and tell me I was pound Ing on the window when I was not pounding on the window. Is this how you treat your customers having some little young teenager come up and tell me that I was pounding on it when I was not, and then when I was trying to explain to her that I was not pounding on it, I was tapping on it slightly to get their attention and she literally said I was pounding on it. No, this is unacceptable very unprofessional, and I will never come to that site again. 😡

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