Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality; while some praised the pizza, others complained about burnt or undercooked items.
Cleanliness
The restaurant was noted for being clean, contributing positively to the dining experience.
Pricing Concerns
Several customers felt the prices were high compared to the quality of food received.
Customer Loyalty
Many long-time customers expressed disappointment with the decline in service and food quality, leading to a loss of loyalty.
RA
Rocco Andretti
Jan 4, 2026
5.0
Never, ever lets me down. Consistent as it gets. Thank you for being affordable and delicious.
JJ
James
Oct 23, 2025
3.0
Pizza was ok
RH
rylan hubbard
Aug 18, 2025
3.0
It was decent
VM
Virginia McLean
Jul 22, 2025
4.0
The food was delicious and the service was friendly and prompt. I would have given 5 stars, but we didn't get blue cheese sauce for the wings, and my wing order included only drumettes (no wingettes, which are my favorite). I ordered mild buffalo wings and they were tasty. Hubby ordered garlic parmesan and he said they were very good. The side salad was very fresh.
We ordered a small thin crust with pepperoni and green olives, and the cauliflower crust with pepperoni and mushrooms. Both crusts were crispy. Strangely cut into tiny pieces.
Two other comments:
1) the place was empty when we arrived at 6:30 p.m., so we were concerned that the food would be terrible (it was not).
2) the pizza had cornmeal on the bottom, which I don't care for (yes, I know why it's there, but the pizzeria I worked at in NY didn't use it, so it's not completely necessary).
JY
Joshua Young
Mar 14, 2024
1.0
Worst service in town! There’s six pizza shops on State Road go to a different one!
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their app available on the Apple App Store and Google Play Store.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and restrooms, as well as high chairs.
What other food and drink places are near Donatos Pizza?
Nearby food and drink options include Little Caesars Pizza, Dunkin', Chowder House Cafe, and Spicy Chopsticks Restaurant.
Where can I rent movies or games near Donatos Pizza?
You can visit Redbox located nearby for video and video game rentals.
Are there any convenient services near Donatos Pizza for shipping or phone needs?
Yes, there is a UPS Access Point location for shipping and courier services, as well as Cricket Wireless Authorized Retailer and Aio Wireless for mobile phone needs nearby.