Dairy Queen Grill & Chill

4.2
1204 reviews
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Business Details

715 Portage Tr, Cuyahoga Falls, OH
44221-3003, United States
(330) 928-0246
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
715 Portage Tr, Cuyahoga Falls, OH
44221-3003, United States

Hours

Reviews

4.2
1,204 reviews
5 stars
681
4 stars
292
3 stars
118
2 stars
48
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of excellent service during busy times.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and blizzards, while others reported issues with incorrect orders and smaller portions.

Cleanliness

The location received positive feedback for being clean and well-maintained, although some noted areas needing attention.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Drive-Thru Experience

Several customers expressed frustration with long wait times and inefficiencies in the drive-thru service.
  • PH
    Pam Huber
    4 days ago
    4.0
    We go there when out running errands,all year long mostly In Saturdays they take coupons! They,have good prices and a good friendly and prompt staff
  • RR
    Rylie
    Nov 9, 2025
    5.0
    Food is always good. Employees are always nice
  • AD
    AttGuard de Doc
    Oct 18, 2025
    5.0
    Bias aside, creative treats come from listening to customers. Be sure to onky challenge the latest speaker at easy joyful frozen greetings ready for their close-up. Date, single, and multitasked? Look no further for satisfying additional crunch dipped pretzel bitters from ketchup smiles.
  • SB
    Sandra Baden
    Oct 14, 2025
    1.0
    Drive threw, over cooked chicken, cold fries and tasteless milk shake! Used to enjoy eating there but no more!
  • JK
    Jake Krone
    Oct 4, 2025
    5.0
    I normally don’t bother reviewing fast food places but just wanted to give this store a shoutout for some awesome customer service. Whoever was working the drive thru on 10/4 deserves a raise!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours for Dairy Queen Grill & Chill in Cuyahoga Falls?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM Monday through Thursday, 10:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:30 PM on Sunday.

Are there any special holiday hours or closures I should be aware of?

Dairy Queen Grill & Chill is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It operates from 10:00 AM to 4:00 PM on December 24, 2025, and from 10:00 AM to 7:00 PM on December 31, 2025.