Brand Certified
Dairy Queen Grill & Chill
4.2(1217 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
715 Portage Tr, Cuyahoga Falls, OH
44221-3003, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(330) 928-0246
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
715 Portage Tr, Cuyahoga Falls, OH
44221-3003, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
1,217 reviews
5 stars
691
4 stars
295
3 stars
117
2 stars
48
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported rude interactions and poor service.
Food Quality
While several reviews highlighted good food and tasty treats, others noted issues with portion sizes and incorrect orders.
Cleanliness
The location received mixed feedback on cleanliness, with some praising the tidy environment while others pointed out unsanitary conditions.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in this area.
Speed of Service
The speed of service was generally appreciated, although some customers experienced long wait times, particularly in the drive-thru.
- AKAna Kerr5 days ago5.0Your manager Kayden and his crew on 2/26 are truly some of the best people there are
- JJJa’OnteriaJan 31, 20265.0Thank you Lira for the service and the rest of the new ladies you are always so thoughtful. And thank you for writing happy birthday on my sons cake we loved it 😋
- BBBobJan 15, 20265.0As always, just as I expected. Everyone working there seems quite customer-friendly oriented. The food was carefully prepared and served quickly.
- FRFaye RadtkeJan 14, 20261.0Pictured is a small medium and large cone. I ordered a medium....... I also questioned it because before I even said I wanted a medium the guy in back had already assumed the size and set it in the waiting window. That's 100% a small! Won't be back to this location.
- RSRon SpoonamoreJan 13, 20265.0I'll give this a 5 because you can't beat the simple things that taste so good. The service was fine and the food was good and the tables were clean. It's a no brainer !!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours for Dairy Queen Grill & Chill in Cuyahoga Falls?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:30 PM Monday through Thursday, 10:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:30 PM on Sunday.
Are there any special holiday hours or closures I should be aware of?
Dairy Queen Grill & Chill is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It operates from 10:00 AM to 4:00 PM on December 24, 2025, and from 10:00 AM to 7:00 PM on December 31, 2025.
What signature menu items does Dairy Queen Grill & Chill offer?
The location offers classic soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ cakes.
What services are available at this Dairy Queen location?
Services include drive-thru, indoor and outdoor seating, booster seats, high chairs, restrooms, free WiFi, mobile ordering and rewards, and the location is family-friendly and wheelchair accessible.
Does Dairy Queen Grill & Chill provide options for families with children?
Yes, the restaurant welcomes families and children, offers booster seats, high chairs, and is family-friendly.
Can I order online or through a mobile app for this Dairy Queen?
Yes, you can place orders online via their website or use their mobile app for exclusive deals and mobile ordering.
Is there outdoor seating available at Dairy Queen Grill & Chill on Portage Trail?
Yes, the location offers outdoor seating along with indoor seating options.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Music & Arts for musical instruments, Discount Drug Mart for pharmacy needs, or El Meson Mexican Restaurant for additional dining options.
Are there financial and postal services close to Dairy Queen Grill & Chill?
Yes, nearby services include Western Union for money transfer and financial services, and USPS for postal and shipping services.
What recreational or wellness options are near Dairy Queen Grill & Chill?
Nearby options include The Volley Project sports club for active life activities and Bliss Point Massage for spa and holistic wellness services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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