Chipotle Mexican Grill

2.6
239 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Graham & Hudson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
994 Graham Rd, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

2.6
239 reviews
5 stars
76
4 stars
11
3 stars
8
2 stars
21
1 star
123

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged for the price paid.

Service Quality

While some reviews praised the friendly staff, many others highlighted poor service, including incorrect orders and long wait times.

Food Quality

Mixed feedback on food quality, with some customers enjoying the taste while others complained about cold food and undercooked ingredients.

Customer Experience

Several customers expressed frustration with the digital ordering system and lack of effective customer support for resolving issues.
  • DP
    David Peck
    3 days ago
    3.0
    I generally find the food to be better from the Digital Kitchen than if I am picking up from a Chipotle restaurant. In this case, the Cuyahoga Falls location does pretty well. However, I really find it silly that the workers put cold soda bottles in the same bag as warm food. The burritos are half cold and the soda is not as cold as it should be. I mean, it's not rocket science. I don't think I need to go into the solutions because they're pretty obvious. Most obvious is to not put cold beverages laying on top of warm food. Do better.
  • KD
    Knox Divis
    4 days ago
    1.0
    I had waited 45+ minutes for my food that I had paid extra for them to include extra toppings and such to not only receive the food cold, but over half empty as well.
  • AS
    Alethia Smith-Fast
    5 days ago
    1.0
    I ordered a bowl and a burrito (see photos). The bowl was mostly rice with a vague memory of protein, and the “burrito” looked like something you’d get as a sample, not a full-priced item. For what Chipotle charges, this is actually impressive — impressive portion control… on the restaurant’s end. Quality control was nonexistent. Very disappointing.
  • BB
    Boz
    6 days ago
    1.0
    This place never fails to mess up your order. Its actually insane how often this is an occurrence here. Too many times to even name. Most recent was they forgot the guac. The thing you pay extra for.
  • EA
    Emily Arredondo
    Dec 31, 2025
    5.0
    Always great food! Easy pick up lane. So tasty! Fairly cheap for the amount of food that you get, especially with how expensive take out is now. Always fresh. Friendly staff. Pick up is easy to order online.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the Graham & Hudson location?

Chipotle Mexican Grill offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Cuyahoga Falls?

Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 11:00 PM.