Chipotle Mexican Grill

2.6
225 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

994 Graham Rd, Cuyahoga Falls, OH
44221, United States
(234) 542-8825
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Graham & Hudson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
994 Graham Rd, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

2.6
225 reviews
5 stars
72
4 stars
11
3 stars
7
2 stars
20
1 star
115

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about extremely small portion sizes, often receiving less than expected for the price paid.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong ingredients.

Customer Service

Feedback on customer service was mixed; while some praised the friendliness of staff, others reported rudeness and unhelpfulness.

Food Quality

Several customers noted inconsistent food quality, including undercooked rice and cold meals, leading to dissatisfaction.

Convenience Issues

Customers expressed frustration with the digital ordering system, including long wait times and difficulties with order fulfillment.
  • SH
    Stacey Hutch
    Nov 11, 2025
    5.0
    Staff is great!! Chipotle is awesome as you know!!
  • SS
    Sav
    Nov 3, 2025
    5.0
    This place has always been great each time I’ve ordered & picked up! Today I just had to leave review! I don’t want to misspell the managers name but her name started with a N, she was amazing! Her customer service, kindness, the food, everything included & more! The quickness to get my order ready last second, She is wonderful! Made my day! What a wonderful place I will continue to visit! Thank you to that amazing manager running that store!
  • AS
    Alex Shepard
    Oct 19, 2025
    1.0
    Do NOT go here. A double chicken double rice burrito bowl ended up being roughly half of what a regular chicken bowl at a normal Chipotle would be. This place is the worst in terms of portions that I have ever seen. $13 for essentially half of what 8 bucks gets me normally. What a ripoff, I would get a refund if I could. My girlfriend also got a carne burrito and it was about the size of an apple with almost no meat at all.
  • NM
    Nicholas Manns
    Oct 9, 2025
    1.0
    Worst chipotle ever my tacos where almost empty no meat sprinkled cheese just on top I'll never go here again. And it won't let me upload the pictures
  • MM
    Monty Marsh
    Sep 19, 2025
    1.0
    Didn't get all the food I paid for.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the Graham & Hudson location?

Chipotle Mexican Grill offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Cuyahoga Falls?

Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 11:00 PM.